HOLIDAY INN EXPRESS MOSCOW BAUMANSKAYA HOTEL (opened in march 2019) - is a modern smart hotel with Next Generation rooms and All Day Dining and Express Start Breakfast included.Holiday Inn Express Moscow – Baumanskaya hotel is a 7-minute walk from Baumanskaya metro station.We are inviting the candidate for the position of Senior Administrator(Reception&Bar) \Старший администратор to join our team:
Your duties will include:
· To provide a friendly welcome and high-quality service over the phone and on the guests arrival to the hotel (Front Office and F&B - bar, cafe)
· To find suitable solutions to meet customers needs depending on the possibilities available at the hotel.
· To carryout all necessary operations when guests arrive and depart (check-in/ check-out)
· Take guests orders in the Express bar and accurately input into the Micros (Symphony) system
· Respond to a wide range of guest requests and promote hotel facilities
· Manage invoicing payments and cash operations during the day shift
· Check the “room report” and keep housekeeping informed of any modifications
· To take reservations and business enquiries out of office hours.
What profile are we looking for?
· Language - English advanced
· Experience in hospitality on the position of receptionist, night auditor or supervisor
· Work experience in the international hotel company will be an advantage
· Knowledge of specialized hotel programs (Opera, Micros)
· Guest-oriented and service minded
· Diplomacy and self-control
· Well- organised
· Ability to listen and anticipate
· Day and Night shifts (2/2 9.00-21.00 or 21.00-9.00)
· Hotel pre-opening and opening experience
· Young and friendly team
· The newest equipment
· Free meals
· Medical insurance
· Loyalty program for employees
· Location: 7-minute walk from Baumanskaya metro station
· Opportunities for professional and career growth in IHG
Do you have what it takes to be a leader in the world's most global hotel company? If so, make it happen and apply now for a career with InterContinental Hotels Group, where a world of personal and professional opportunities exist.