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№ 30128256Обновлено 3 мая
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Sales manager / Aftersales manager / Parts Manager

По договоренности, полный рабочий день
Муж., 59 лет (27 сентября 1958), высшее образование
Москва
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Опыт работы 19 лет и 7 месяцев
5 месяцев
июль  — ноябрь 2015
Parts Department Manager
STS service - authorized dealer IVECO, Moscow region, полная занятость
Ran Spare Parts Department and Parts warehouse. 12 people reported to me. My responsibilities were: increasing sales, improving business profitability and parts turnover. During this period parts sales were increased in 20%, profit in 50%. These results were achieved using parts warehouse volume less 1.7 times than previous period. I organized buy –back procedure of slow-moving parts by truck manufacture.
4 года и 2 месяца
февраль 2011 — март 2015
Aftersales Parts and Marketing Manager
Volvo Construction Equipment Inc., representative office in Russia and CIS, ZAO Volvo Vostok, Москва
I ran parts sales and marketing department. I led sales & marketing by driving and follow up of CST Marketing and Sales plan; developed and managed processes to provide proper customer level of parts availability from regional warehouse and at Dealer network; created and followed up an yearly Parts Business Plan; provided direct support to Dealers/ Sub- Dealers to archive sales targets; managed own staff and secured necessary competence within the team; created and maintained a local price list securing profit and other KPIs; supported DMS and other IT- systems to secure management of aftersales business; Dealer development support (training) in terms of parts operation and stock management including re-fill systems. I updated sections of CIS CST Policy & Procedure Manual; supported marketing activities with parts packages; managed stock levels and stock turnover; set KPIs and controled the work within Parts Business; parts purchases; staff employment; department staff expenses and overtime.
Starting from the date when I took up this position, parts sales increased 1.72 times; parts availability changed from 79% to 92%; back- orders quantity decreased 2 times.
2 года
март 2009 — февраль 2011
International Parts Sales Manager
Mack Truck International Inc. ZAO Volvo Vostok, Москва
I worked on start-up project of Mack Trucks spare parts distribution from central warehouse in Moscow and spare parts delivery from US. I participated in development of spare parts ordering interface for Mack. I trained dealers on Mack Trucks' products, polices and procedures, interacted with potential dealers and wholesales customers to make contracts regarding spare parts delivery. I got certificates and other documents for spare parts shipments. I worked out the Russian market dealer price - list and prepared initial spare parts stock order.
5 лет и 6 месяцев
август 2003 — январь 2009
Spare Parts @ Accessories Sales Manager
IVECO Fiat S.p.A. representative office in Russia and CIS, Мoscow
I tracked and made spare parts sales analysis of IVECO dealers in Russia, Belorussia, Kazahstan, Armenia, Azerbaidjan; supported spare parts sales departments creation in new dealerships; checked spare parts availability and customer satisfaction of IVECO consignment warehouse; provided IT-support for CIS dealers in specialized spare parts and warranty programs installations. I trained spare parts managers
in inventory and order management, logistic optimization.
I appointed sale targets and bonuses.
Starting from the date, when I took up Iveco parts specialist position,
parts sales increased 2.2 times and 93% of the dealers now are equipped with specialized soft for parts orders and warranty claims turnover.
7 лет и 7 месяцев
декабрь 1995 — июнь 2003
Spare Parts Director
TRINITY MOTORS - Authorized General Motors, Opel, ElazGM and AM General distributor, Мoscow
I ran spare parts department, which consisted of 3 parts shops, main parts warehouse (1 000 000 USD), consumables and special tools warehouse. Fourteen persons reported to me. I had responsibility for wholesale and retail spare parts sales, gross profit. I have good experience in negotiations and making contracts, managing staff operation, forming range of goods and price policy for parts.
During the period when I was working as Trinity Motors Parts manager, one new parts shop was opened, whole sale distribution network was created, two - shifts personnel operation was implemented. Spare parts sales were increased four times.
Высшее образование
1996
General Motors University of Automotive Management, USA
Parts Management
Дневная/Очная форма обучения
Parts Management
1985
Scientific Research Institution of Road Transport,Moscow
Post - graduate course
Дневная/Очная форма обучения
Post - graduate course, economic of road transport
1980
MADI, Moscow
Economic of road transport
Дневная/Очная форма обучения
Economic of road transport
Курсы
2013
Volvo Construction Equipment Customer Support
Customer Support Product Marketing
Город за рубежом
2013
EXECT business training
Project Management
Moscow
2011
Volvo Construction Equipment Customer Support
Product Marketing Training
Город за рубежом
2011
Volvo Construction Equipment Customer Support
Crawler excavator maintanence and repair
Город за рубежом
2010
Volvo
Time Management
Город за рубежом
2010
North American Institute Mack Trucks, Inc
Mack Sales Training Introductory
Город за рубежом
2010
Volvo
Product Management
Город за рубежом
2009
Volvo
Competition Law Compliance
Город за рубежом
2008
Iveco SpA
The SalesPro Training
Город за рубежом
2002
CBSD
Financial Analysis, Planning and Budgeting
Moscow
2001
Pathways
Team Building Skills
Moscow
2001
CBSD
Customer focus
Moscow
2001
CBSD
Finance for Non- Financial Manager
Moscow
1998
GM Moscow representative office
Adam Opel Training Course
Moscow
Навыки и умения
Иностранные языки
Английский (свободно владею), французский (разговорный).
Водительское удостоверение
Категория A, B, C
Профессиональные навыки
Professional manager within automotive and construction equipment aftermarket business with thorough understanding of the entire distributor and dealer business models.
A good communicator with strong negotiation skills and authority, with leadership skills to drive by example and motivate team to achieve goals and exceed expectations.
With a wealth of experience in all areas of driving change, growing revenue and maximizing profit, hardworking, customer oriented professional ensures the goal attainment.
Дополнительные сведения
I am literate in PC programs (Word, Excel, Power Point, Microsoft Outlook, electronic parts catalogs, specialized software for spare parts orders, aftersales systems and warranty claims turnover), 1C. Driving license (categories A, B, C)
I am energetic, hard - working, enthusiastic, self - motivated, responsible
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Резюме № 30128256 в открытом доступе Последнее обновление 3 мая, 14:16

Резюме

Sales manager / Aftersales manager / Parts Manager По договоренности
Полный рабочий день.
Дата рождения: 27 сентября 1958, 59 лет.
Москва
07.2015—11.2015   5 месяцев
Parts Department Manager
STS service - authorized dealer IVECO, г. Moscow region, полная занятость.
Ran Spare Parts Department and Parts warehouse. 12 people reported to me. My responsibilities were: increasing sales, improving business profitability and parts turnover. During this period parts sales were increased in 20%, profit in 50%. These results were achieved using parts warehouse volume less 1.7 times than previous period. I organized buy –back procedure of slow-moving parts by truck manufacture.
02.2011—03.2015   4 года 2 месяца
Aftersales Parts and Marketing Manager
Volvo Construction Equipment Inc., representative office in Russia and CIS, ZAO Volvo Vostok, г. Москва.
I ran parts sales and marketing department. I led sales & marketing by driving and follow up of CST Marketing and Sales plan; developed and managed processes to provide proper customer level of parts availability from regional warehouse and at Dealer network; created and followed up an yearly Parts Business Plan; provided direct support to Dealers/ Sub- Dealers to archive sales targets; managed own staff and secured necessary competence within the team; created and maintained a local price list securing profit and other KPIs; supported DMS and other IT- systems to secure management of aftersales business; Dealer development support (training) in terms of parts operation and stock management including re-fill systems. I updated sections of CIS CST Policy & Procedure Manual; supported marketing activities with parts packages; managed stock levels and stock turnover; set KPIs and controled the work within Parts Business; parts purchases; staff employment; department staff expenses and overtime.
Starting from the date when I took up this position, parts sales increased 1.72 times; parts availability changed from 79% to 92%; back- orders quantity decreased 2 times.
03.2009—02.2011   2 года
International Parts Sales Manager
Mack Truck International Inc. ZAO Volvo Vostok, г. Москва.
I worked on start-up project of Mack Trucks spare parts distribution from central warehouse in Moscow and spare parts delivery from US. I participated in development of spare parts ordering interface for Mack. I trained dealers on Mack Trucks' products, polices and procedures, interacted with potential dealers and wholesales customers to make contracts regarding spare parts delivery. I got certificates and other documents for spare parts shipments. I worked out the Russian market dealer price - list and prepared initial spare parts stock order.
08.2003—01.2009   5 лет 6 месяцев
Spare Parts @ Accessories Sales Manager
IVECO Fiat S.p.A. representative office in Russia and CIS, г. Мoscow.
I tracked and made spare parts sales analysis of IVECO dealers in Russia, Belorussia, Kazahstan, Armenia, Azerbaidjan; supported spare parts sales departments creation in new dealerships; checked spare parts availability and customer satisfaction of IVECO consignment warehouse; provided IT-support for CIS dealers in specialized spare parts and warranty programs installations. I trained spare parts managers
in inventory and order management, logistic optimization.
I appointed sale targets and bonuses.
Starting from the date, when I took up Iveco parts specialist position,
parts sales increased 2.2 times and 93% of the dealers now are equipped with specialized soft for parts orders and warranty claims turnover.
12.1995—06.2003   7 лет 7 месяцев
Spare Parts Director
TRINITY MOTORS - Authorized General Motors, Opel, ElazGM and AM General distributor, г. Мoscow.
I ran spare parts department, which consisted of 3 parts shops, main parts warehouse (1 000 000 USD), consumables and special tools warehouse. Fourteen persons reported to me. I had responsibility for wholesale and retail spare parts sales, gross profit. I have good experience in negotiations and making contracts, managing staff operation, forming range of goods and price policy for parts.
During the period when I was working as Trinity Motors Parts manager, one new parts shop was opened, whole sale distribution network was created, two - shifts personnel operation was implemented. Spare parts sales were increased four times.
Высшее
1996
General Motors University of Automotive Management, USA
Факультет: Parts Management
Дневная/Очная форма обучения
Специальность: Parts Management
Высшее
1985
Scientific Research Institution of Road Transport,Moscow
Факультет: Post - graduate course
Дневная/Очная форма обучения
Специальность: Post - graduate course, economic of road transport
Высшее
1980
MADI, Moscow
Факультет: Economic of road transport
Дневная/Очная форма обучения
Специальность: Economic of road transport
Курсы и тренинги
2013
Volvo Construction Equipment Customer Support
Customer Support Product Marketing
Город за рубежом
2013
EXECT business training
Project Management
Moscow
2011
Volvo Construction Equipment Customer Support
Product Marketing Training
Город за рубежом
2011
Volvo Construction Equipment Customer Support
Crawler excavator maintanence and repair
Город за рубежом
2010
Volvo
Time Management
Город за рубежом
2010
North American Institute Mack Trucks, Inc
Mack Sales Training Introductory
Город за рубежом
2010
Volvo
Product Management
Город за рубежом
2009
Volvo
Competition Law Compliance
Город за рубежом
2008
Iveco SpA
The SalesPro Training
Город за рубежом
2002
CBSD
Financial Analysis, Planning and Budgeting
Moscow
2001
Pathways
Team Building Skills
Moscow
2001
CBSD
Customer focus
Moscow
2001
CBSD
Finance for Non- Financial Manager
Moscow
1998
GM Moscow representative office
Adam Opel Training Course
Moscow
Навыки и умения
Иностранные языки
Английский (свободно владею),
французский (разговорный).
Водительское удостоверение
A B C
Профессиональные навыки
Professional manager within automotive and construction equipment aftermarket business with thorough understanding of the entire distributor and dealer business models.
A good communicator with strong negotiation skills and authority, with leadership skills to drive by example and motivate team to achieve goals and exceed expectations.
With a wealth of experience in all areas of driving change, growing revenue and maximizing profit, hardworking, customer oriented professional ensures the goal attainment.
Дополнительные сведения
I am literate in PC programs (Word, Excel, Power Point, Microsoft Outlook, electronic parts catalogs, specialized software for spare parts orders, aftersales systems and warranty claims turnover), 1C. Driving license (categories A, B, C)
I am energetic, hard - working, enthusiastic, self - motivated, responsible