Пригласить
Отклонить
Рассмотреть позже
Отправить письмо
Ещё
 
Мне нравится
Резюме 30128256
22 августа 2016

Sales manager / Aftersales manager / Parts Manager

По договоренности
полный рабочий день
не имеет значения
58 лет (27 сентября 1958), мужской, высшее образование
Москва
Работал
Общий рабочий стаж — 19 лет и 7 месяцев

июль 2015 — ноябрь 2015
5 месяцев

Parts Department Manager

(Полная занятость)

STS service - authorized dealer IVECO, г. Moscow region.

Ran Spare Parts Department and Parts warehouse. 12 people reported to me. My responsibilities were: increasing sales, improving business profitability and parts turnover. During this period parts sales were increased in 20%, profit in 50%. These results were achieved using parts warehouse volume less 1.7 times than previous period. I organized buy –back procedure of slow-moving parts by truck manufacture.

февраль 2011 — март 2015
4 года и 2 месяца

Aftersales Parts and Marketing Manager

Volvo Construction Equipment Inc., representative office in Russia and CIS, ZAO Volvo Vostok, г. Москва.

I ran parts sales and marketing department. I led sales & marketing by driving and follow up of CST Marketing and Sales plan; developed and managed processes to provide proper customer level of parts availability from regional warehouse and at Dealer network; created and followed up an yearly Parts Business Plan; provided direct support to Dealers/ Sub- Dealers to archive sales targets; managed own staff and secured necessary competence within the team; created and maintained a local price list securing profit and other KPIs; supported DMS and other IT- systems to secure management of aftersales business; Dealer development support (training) in terms of parts operation and stock management including re-fill systems. I updated sections of CIS CST Policy & Procedure Manual; supported marketing activities with parts packages; managed stock levels and stock turnover; set KPIs and controled the work within Parts Business; parts purchases; staff employment; department staff expenses and overtime.
Starting from the date when I took up this position, parts sales increased 1.72 times; parts availability changed from 79% to 92%; back- orders quantity decreased 2 times.

март 2009 — февраль 2011
2 года

International Parts Sales Manager

Mack Truck International Inc. ZAO Volvo Vostok, г. Москва.

I worked on start-up project of Mack Trucks spare parts distribution from central warehouse in Moscow and spare parts delivery from US. I participated in development of spare parts ordering interface for Mack. I trained dealers on Mack Trucks' products, polices and procedures, interacted with potential dealers and wholesales customers to make contracts regarding spare parts delivery. I got certificates and other documents for spare parts shipments. I worked out the Russian market dealer price - list and prepared initial spare parts stock order.

август 2003 — январь 2009
5 лет и 6 месяцев

Spare Parts @ Accessories Sales Manager

IVECO Fiat S.p.A. representative office in Russia and CIS, г. Мoscow.

I tracked and made spare parts sales analysis of IVECO dealers in Russia, Belorussia, Kazahstan, Armenia, Azerbaidjan; supported spare parts sales departments creation in new dealerships; checked spare parts availability and customer satisfaction of IVECO consignment warehouse; provided IT-support for CIS dealers in specialized spare parts and warranty programs installations. I trained spare parts managers
in inventory and order management, logistic optimization.
I appointed sale targets and bonuses.
Starting from the date, when I took up Iveco parts specialist position,
parts sales increased 2.2 times and 93% of the dealers now are equipped with specialized soft for parts orders and warranty claims turnover.

декабрь 1995 — июнь 2003
7 лет и 7 месяцев

Spare Parts Director

TRINITY MOTORS - Authorized General Motors, Opel, ElazGM and AM General distributor, г. Мoscow.

I ran spare parts department, which consisted of 3 parts shops, main parts warehouse (1 000 000 USD), consumables and special tools warehouse. Fourteen persons reported to me. I had responsibility for wholesale and retail spare parts sales, gross profit. I have good experience in negotiations and making contracts, managing staff operation, forming range of goods and price policy for parts.
During the period when I was working as Trinity Motors Parts manager, one new parts shop was opened, whole sale distribution network was created, two - shifts personnel operation was implemented. Spare parts sales were increased four times.

Ключевые навыки
Professional manager within automotive and construction equipment aftermarket business with thorough understanding of the entire distributor and dealer business models.
A good communicator with strong negotiation skills and authority, with leadership skills to drive by example and motivate team to achieve goals and exceed expectations.
With a wealth of experience in all areas of driving change, growing revenue and maximizing profit, hardworking, customer oriented professional ensures the goal attainment.
Учился

по 1996

General Motors University of Automotive Management, USA Уровень образования: Высшее. Факультет: Parts Management. Специальность: Parts Management. Форма обучения: Дневная/Очная.

по 1985

Scientific Research Institution of Road Transport,Moscow Уровень образования: Высшее. Факультет: Post - graduate course. Специальность: Post - graduate course, economic of road transport. Форма обучения: Дневная/Очная.

по 1980

MADI, Moscow Уровень образования: Высшее. Факультет: Economic of road transport. Специальность: Economic of road transport. Форма обучения: Дневная/Очная.
Курсы и тренинги

2013

Customer Support Product Marketing. Volvo Construction Equipment Customer Support, г. Город за рубежом

2013

Project Management. EXECT business training, г. Moscow

2011

Product Marketing Training. Volvo Construction Equipment Customer Support, г. Город за рубежом

2011

Crawler excavator maintanence and repair. Volvo Construction Equipment Customer Support, г. Город за рубежом

2010

Time Management. Volvo, г. Город за рубежом

2010

Mack Sales Training Introductory. North American Institute Mack Trucks, Inc, г. Город за рубежом

2010

Product Management. Volvo, г. Город за рубежом

2009

Competition Law Compliance. Volvo, г. Город за рубежом

2008

The SalesPro Training. Iveco SpA, г. Город за рубежом

2002

Financial Analysis, Planning and Budgeting. CBSD, г. Moscow

2001

Team Building Skills. Pathways, г. Moscow

2001

Customer focus. CBSD, г. Moscow

2001

Finance for Non- Financial Manager. CBSD, г. Moscow

1998

Adam Opel Training Course. GM Moscow representative office, г. Moscow

Знает и умеет
Английский язык свободно владею, французский язык разговорный
Водительские права категории A,B,C
О себе

I am literate in PC programs (Word, Excel, Power Point, Microsoft Outlook, electronic parts catalogs, specialized software for spare parts orders, aftersales systems and warranty claims turnover), 1C. Driving license (categories A, B, C)
I am energetic, hard - working, enthusiastic, self - motivated, responsible

Пригласить
Отклонить
Рассмотреть позже
Отправить письмо
 

Резюме размещено в отраслях:

{% dialog.title %} {% dialog.price %} 
Вакансия появится на первых страницах поиска сразу после оплаты.
Бесплатные обновления сохранятся в полном объеме, сроки размещения вакансии не изменятся.
Сразу после оплаты вам будут доступны: имя, электронная почта, телефон и другие контакты
Пожалуйста, обратите внимание: возврат денег за обновление вакансии невозможен.
Возврат денег за покупку невозможен
Внимание: возврат денег за апгрейд до турбовакансии невозможен.
Апгрейд до турбовакансии осуществляется согласно
правилам размещения вакансии.
Хочешь машину
как у соседа?
Узнай, где он работает
с помощью SuperJob!
Подробнее
№ 30128256 обновлено 22 августа 2016, 09:33
Sales manager / Aftersales manager / Parts Manager
По договоренности, полный рабочий день
Мужчина, 58 лет (27 сентября 1958)
Москва
Опыт работы 19 лет и 7 месяцев
Parts Department Manager
5 месяцев
июль   — ноябрь 2015
STS service - authorized dealer IVECO, Moscow region, полная занятость
Ran Spare Parts Department and Parts warehouse. 12 people reported to me. My responsibilities were: increasing sales, improving business profitability and parts turnover. During this period parts sales were increased in 20%, profit in 50%. These results were achieved using parts warehouse volume less 1.7 times than previous period. I organized buy –back procedure of slow-moving parts by truck manufacture.
Aftersales Parts and Marketing Manager
4 года 2 месяца
февраль 2011  — март 2015
Volvo Construction Equipment Inc., representative office in Russia and CIS, ZAO Volvo Vostok, Москва
I ran parts sales and marketing department. I led sales & marketing by driving and follow up of CST Marketing and Sales plan; developed and managed processes to provide proper customer level of parts availability from regional warehouse and at Dealer network; created and followed up an yearly Parts Business Plan; provided direct support to Dealers/ Sub- Dealers to archive sales targets; managed own staff and secured necessary competence within the team; created and maintained a local price list securing profit and other KPIs; supported DMS and other IT- systems to secure management of aftersales business; Dealer development support (training) in terms of parts operation and stock management including re-fill systems. I updated sections of CIS CST Policy & Procedure Manual; supported marketing activities with parts packages; managed stock levels and stock turnover; set KPIs and controled the work within Parts Business; parts purchases; staff employment; department staff expenses and overtime.
Starting from the date when I took up this position, parts sales increased 1.72 times; parts availability changed from 79% to 92%; back- orders quantity decreased 2 times.
International Parts Sales Manager
2 года
март 2009  — февраль 2011
Mack Truck International Inc. ZAO Volvo Vostok, Москва
I worked on start-up project of Mack Trucks spare parts distribution from central warehouse in Moscow and spare parts delivery from US. I participated in development of spare parts ordering interface for Mack. I trained dealers on Mack Trucks' products, polices and procedures, interacted with potential dealers and wholesales customers to make contracts regarding spare parts delivery. I got certificates and other documents for spare parts shipments. I worked out the Russian market dealer price - list and prepared initial spare parts stock order.
Spare Parts @ Accessories Sales Manager
5 лет 6 месяцев
август 2003  — январь 2009
IVECO Fiat S.p.A. representative office in Russia and CIS, Мoscow
I tracked and made spare parts sales analysis of IVECO dealers in Russia, Belorussia, Kazahstan, Armenia, Azerbaidjan; supported spare parts sales departments creation in new dealerships; checked spare parts availability and customer satisfaction of IVECO consignment warehouse; provided IT-support for CIS dealers in specialized spare parts and warranty programs installations. I trained spare parts managers
in inventory and order management, logistic optimization.
I appointed sale targets and bonuses.
Starting from the date, when I took up Iveco parts specialist position,
parts sales increased 2.2 times and 93% of the dealers now are equipped with specialized soft for parts orders and warranty claims turnover.
Spare Parts Director
7 лет 7 месяцев
декабрь 1995  — июнь 2003
TRINITY MOTORS - Authorized General Motors, Opel, ElazGM and AM General distributor, Мoscow
I ran spare parts department, which consisted of 3 parts shops, main parts warehouse (1 000 000 USD), consumables and special tools warehouse. Fourteen persons reported to me. I had responsibility for wholesale and retail spare parts sales, gross profit. I have good experience in negotiations and making contracts, managing staff operation, forming range of goods and price policy for parts.
During the period when I was working as Trinity Motors Parts manager, one new parts shop was opened, whole sale distribution network was created, two - shifts personnel operation was implemented. Spare parts sales were increased four times.
Высшее образование
1996
General Motors University of Automotive Management, USA
Parts Management
Дневная/Очная форма обучения
Parts Management
1985
Scientific Research Institution of Road Transport,Moscow
Post - graduate course
Дневная/Очная форма обучения
Post - graduate course, economic of road transport
1980
MADI, Moscow
Economic of road transport
Дневная/Очная форма обучения
Economic of road transport
Курсы
2013
Volvo Construction Equipment Customer Support
Customer Support Product Marketing
Город за рубежом
2013
EXECT business training
Project Management
Moscow
2011
Volvo Construction Equipment Customer Support
Product Marketing Training
Город за рубежом
2011
Volvo Construction Equipment Customer Support
Crawler excavator maintanence and repair
Город за рубежом
2010
Volvo
Time Management
Город за рубежом
2010
North American Institute Mack Trucks, Inc
Mack Sales Training Introductory
Город за рубежом
2010
Volvo
Product Management
Город за рубежом
2009
Volvo
Competition Law Compliance
Город за рубежом
2008
Iveco SpA
The SalesPro Training
Город за рубежом
2002
CBSD
Financial Analysis, Planning and Budgeting
Moscow
2001
Pathways
Team Building Skills
Moscow
2001
CBSD
Customer focus
Moscow
2001
CBSD
Finance for Non- Financial Manager
Moscow
1998
GM Moscow representative office
Adam Opel Training Course
Moscow
Навыки и умения
Иностранные языки
Английский (свободно владею), французский (разговорный).
Водительское удостоверение
Категория A, B, C
Профессиональные навыки
Professional manager within automotive and construction equipment aftermarket business with thorough understanding of the entire distributor and dealer business models.
A good communicator with strong negotiation skills and authority, with leadership skills to drive by example and motivate team to achieve goals and exceed expectations.
With a wealth of experience in all areas of driving change, growing revenue and maximizing profit, hardworking, customer oriented professional ensures the goal attainment.
Дополнительные сведения
I am literate in PC programs (Word, Excel, Power Point, Microsoft Outlook, electronic parts catalogs, specialized software for spare parts orders, aftersales systems and warranty claims turnover), 1C. Driving license (categories A, B, C)
I am energetic, hard - working, enthusiastic, self - motivated, responsible