|Резюме № 4338683||в открытом доступе||Последнее обновление 9 января, 13:37|
Retail director По договоренности
Полный рабочий день.
Дата рождения: 17 марта 1978, 39 лет.
Москва (м. Котельники), готов к переезду
07.2009—н.в. 8 лет 7 месяцев
Ltd retailing company, г. Москва, полная занятость.
Company activity: Federal Retail chain stores of FMCG (non-food).The average area of one retail point - 25 - 100 square meters; location: e-centres. computer markets, construction markets, shopping and entertainment centers and Malls, before exit zone of supermarkets and hypermarkets
Type of work: Business organization “ from zero”. Working out of the Retail chain concept. Budgeting. Search of shopsites in rent and further contract of tenancy conclusion. The development of the assortment and pricebuilding policies. Search and selection of personnel (training, setting objectives, monitoring performance). The management of the development of the Retail chain, strategic and operational management (subordinate to 100 employees). Market monitoring. Marketing and advertising policies realization. Merchandising and management of the profitability of the trade area. Commodity leftovers control. The competitive advantage increase. Shop performance standards optimization. The quality of customer service improvement.Internet trade development.
Results and achievements: Creation and development of the multiple shop retailing «from zero»; 50 chain stores opennings; regulated and systematized the work of the staff, the financial and inventory accounting, optimized business processes, E-shop development. Dynamically developing retail chain with annual double-sales growth.
03.2008—06.2009 1 год 4 месяца
Deputy General Director
Ltd Delivery service Agency “EXPRESS POST” ( brand EXPRESS.RU), г. Москва, полная занятость.
Company activity: Cargo and correspondence express delivery over Russia to the CIS countries and abroad.
Type of work: Operational management of Moscow department (about 100 persons under subordination). Strategic planning of Moscow department development, budgeting, elaboration and realization of staff recruitment active methods, interviewing and carry out candidate decisions for open vacancies, drawing up staff schedule and official instructions, introduction of newly, more convenient forms of documents and electronic programs (composing of technical task for IT-specialist), receivables controlling and finances management. Business process optimization.
Results and achievements: Systematization of Moscow department in general; improvement of departments and subdivision interaction; optimization of documents flow; elaboration of new more convenient forms of report; upgrading of call-center operation; there were improved qualitative and quantitative indicators of delivery and logistics department and was separated as a business unit a stores department in the result of reorganization; there were decreased personnel costs and were increased rates of profitability; it was improved the quality of orders fulfillment; reduction of staff turnover percentage thanks to introduction of new motivation system.
03.2006—11.2007 1 год 9 месяцев
Ltd Real estate Agency “BETA-REALTY”, г. Москва, полная занятость.
Company activity: Primary and secondary apartment market - purchasing, selling, hypothec. Commercial real estate-renting.
Type of work: Business organization “ from zero”.An agency apartment searching and further purchasing it. Staff recruitment and staff motivation.. Official instructions composition, introduction of forms of documents and rules of personnel interaction.All Business process control (Market monitoring. Negotiations. Treaty conclusion. Dealing with state officers. Control all documents. Finances management. Operational management (about 25 persons under subordination).
Results and achievements: It was established a real estate agency “from zero”; there were created call-center and agent departments and it was organized effective interaction of divisions; introduction of document flow and working out forms of report; development of client base both individuals and legal entities; there were signed contracts for client services (f.e. searching spaces for rent contract with Raiffeisenbank and such spaces were found for Raiffeisenbank according to its excessive demands); out on a break-even level.
07.2000—03.2006 5 лет 9 месяцев
General manager of multiple shop retailing
Ltd retailing company “EUROSTILE”, г. Москва, полная занятость.
Company activity: Multiple shop retailing FMCG segment FASHION -Leather commodities and accessories. 10 shops in different districts in Moscow. Average square of one outlet is about 15-30 square meters. Kind and location-detached pavilions and segments in shopping centers in close proximity to metro. Target audience -80 %-female and 20%-male.
Type of work: Business organization “from zero”. A retailing shopsite searching and further renting it. Negotiations and work with providers.Treaty conclusion.Staff recruitment and staff motivation. Monitoring. Price-building. Finances management. Multiple shop retailing development and operational management (about 15 persons under subordination).
Results and achievements: The establishment and development of multiple shop retailing. There were opened 10 chain stores. Regulation and systematizion of the work of staff; introduction of effective financial accounting. Full refund of the initial investment and development through reinvestments of profits.
State University Higher School of Economics
Факультет: Finances and credit
Дневная/Очная форма обучения
Специальность: Economist: finances and credit
"MATI" - Russian State Technological University
Факультет: Physics, chemistry and mechanics of new materials
Дневная/Очная форма обучения
Специальность: Bachelor of technique and technology
Курсы и тренинги
National Research University "Higher School of Economics", Moscow
Project management, Graduate Degree Programs "Project management and Business development"
Навыки и умения
Английский (свободно владею).
Competence and experience: General project management (including all stages beginning from the Business organization “from zero” till increasing profitability of the enterprise by means of optimization and upgrading of existing scheme and uninterrupted searching for new decisions).Key staff recruitment. Staff schedule and official instructions composition. Personnel development and ability to inspire people. Organization of documents curculation. Development of effectivе system of communications in the Company. Operational and strategic management (about 100 persons under subordination). Forward planning, budgeting and further protection it). Receivables controlling and management of financial flows. Retail Sales Management (growth in sales and profitability ensurence, identification and development of business potential). Change management in the conditions of uncertainty. Aimed at result. Organizer. Logical and analytic mentality. Capable to use immediately, flexible and effective my own knowledge and experience in practical task decision. The desire and ability to self-education.
MS Office, 1:C, ERP/CRM system HansaWorld Enterprise
Character: Leader. Active life attitude. Creative.Benevolent. With a sense of humor.
Sport: Swimming, fitness
Hobby: Psychology. Economic literature reading. Improving English