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Резюме 2750760
24 февраля

Quality expert

По договоренности
не имеет значения
не имеет значения
36 лет (1 августа 1980), мужской, высшее образование, женат, есть дети
Москва, М. Чертановская
Работал
Общий рабочий стаж — 13 лет и 4 месяца

февраль 2006 — сентябрь 2015
9 лет и 8 месяцев

Quality Assurance Team Executive

(Полная занятость)

Nielsen, г. Москва.

Main duties:
- Planning of audit checks;
- Conducting audits as per PQAT internal procedures governed by quality standards;
- Performing internal audit procedures in order to determine compliance with established polices, evaluate internal controls and processes and make recommendations for improvement;
- Reporting the results of audits in true and fair view;
- Implementing changes for process optimization in focus areas;
- Designing and documenting new processes;
- Analyzing available information in order to identify possible productivity and quality opportunities in the assigned areas that are under investigation;
- Training personnel on Quality Standards and Procedures and productivity best practices.

KEY SKILLS:
- Careful studying of operations and procedures of the company;
- Gaining experience in the overall working process circle;
- Understanding of the whole picture of processes and collaboration with other departments throughout the organization;
- Detecting operations whose functions need improving;
- Making conclusions, proposals and corrective actions;
- Setting up new procedures, introducing and writing clear algorithm to their performance;
- Monitoring the performance of the procedures of the company in accordance with the corporate standards of quality;
- Analysis of key performance indicators (KPI) and of the quality of the staff work;
- Finding out deviations, mistakes, questionable or suspicious facts in the staff work. Informing regional managers (work with them in close contact via network or over the telephone) about these findings and drawing their attention to such cases – sent them instructions with detailed explanations;
- Conducting spot checks on operation centres, studying and observing practical realization of procedures, providing trainings for local managers; further analysis of gathered data, writing qualified reports;
- Ability to convince audience, coherent speaking skills;
- Ability to handle multiple tasks giving priority to the most attention-seeking;
- Ability to interpret analytical information through the knowledge of the practical side of operation in a proper way;
- Conducting the Price&Distribution Checks together with the representatives of transnational company-clients in accordance with the existing procedure of the 'back-check';
- Carrying out investigations into complaints from the clients' side.

май 2002 — декабрь 2005
3 года и 8 месяцев

Military service

(Полная занятость)

Armed Forces, г. Москва.

Military service for the Anti-Aircraft Defense.
Because of my experience in the Army I possess administrative, organizational and problem-solving skills. I am stable and responsible, have the ability to plan effectively and get things done.

Ключевые навыки
PERSONAL ACHIEVEMENTS:
Ascending the El'brus (5342 metres).
Master of sport of the international class in track and field sports

Компьютерные навыки:
PC user: Microsoft Word, Excel, PowerPoint, Outlook, Internet.
Учился

по 2004

Московский городской педагогический университет Уровень образования: Высшее. Факультет: Economics Faculty. Специальность: Degree in Management. Форма обучения: Экстернат.

по 1994

Государственный университет управления Уровень образования: Высшее. Факультет: Faculty of Transport. Специальность: Degree in Engineering and Economics. Форма обучения: Дневная/Очная.
Курсы и тренинги

2008

"Senior management quality representative". TUV Academy, г. Moscow

2008

"4003: Summarizing MS Office Excel 2003 Data to Make Better Business Decisions". Moscow Center of computer education "Specialist" (Moscow State Technical University), г. Moscow

2005

Russian-British Project for the Retraining of Servicemen. St. Petersburg’s State Institute of Additional Professional Education - Diploma in Business and Finance Management (giving the right for conducting professional activity in Finance Management), г. St Petersburg

2005

Military English Course. Centre for International Studies, St John College, г. York Great Britain

2003

English language course. British Council in Moscow, г. Moscow

2002

Computer Course. Internet-Education Center, г. Moscow

Знает и умеет
Английский язык разговорный
Водительские права категории B,C
О себе

QUALITIES AND ABILITIES:

- Good written and communication skills with demonstrated experience in getting across complex issues in writing;
- Ability to project a positive and supportive tone in all verbal and written communication;
- Demonstrated proficiency in coaching others to improve performance;
- Responsibility and charisma;
- High degree of self-confident integrity;
- Analytical mindset;
- Team and social competence;
- Demanding towards myself and towards other people;
- Organized and used to report;
- Ability to work independently and as a part of a team;
- Ability to work effectively with minimum supervision;
- Pedagogic skills;
- Negotiation skills;
- Eager to details;
- Tenacity.

ADDITIONAL INFORMATION:
I am tactful, polite, reliable and able to work enthusiastically under pressure, either within a team or alone. I am a self-disciplined, proactive with strong analytical skills and result oriented individual. Good interpersonal communication and presentation skills. Highly motivated, ambitious and keen to be ahead of schedule.
I like nature, the environment and do many out-door activities: jogging and taking exercise regularly in the morning. I am also keen on every kind of sport: skiing, cycling, playing volleyball etc. I like to be active, dynamic and mobile. In spare time I like to meet friends, relatives or visit places of interest with my wife. In summer time I prefer to travel with my family. Fond of pop music.

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{% dialog.title %} {% dialog.price %} 
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№ 2750760 обновлено 24 февраля, 13:45
Quality expert
По договоренности
Мужчина, 36 лет (1 августа 1980)
Высшее образование
женат, есть дети
Москва, М. Чертановская
Опыт работы 13 лет и 4 месяца
9 лет 8 месяцев
февраль 2006  — сентябрь 2015
Nielsen, Москва, полная занятость
Quality Assurance Team Executive
Main duties:
- Planning of audit checks;
- Conducting audits as per PQAT internal procedures governed by quality standards;
- Performing internal audit procedures in order to determine compliance with established polices, evaluate internal controls and processes and make recommendations for improvement;
- Reporting the results of audits in true and fair view;
- Implementing changes for process optimization in focus areas;
- Designing and documenting new processes;
- Analyzing available information in order to identify possible productivity and quality opportunities in the assigned areas that are under investigation;
- Training personnel on Quality Standards and Procedures and productivity best practices.

KEY SKILLS:
- Careful studying of operations and procedures of the company;
- Gaining experience in the overall working process circle;
- Understanding of the whole picture of processes and collaboration with other departments throughout the organization;
- Detecting operations whose functions need improving;
- Making conclusions, proposals and corrective actions;
- Setting up new procedures, introducing and writing clear algorithm to their performance;
- Monitoring the performance of the procedures of the company in accordance with the corporate standards of quality;
- Analysis of key performance indicators (KPI) and of the quality of the staff work;
- Finding out deviations, mistakes, questionable or suspicious facts in the staff work. Informing regional managers (work with them in close contact via network or over the telephone) about these findings and drawing their attention to such cases – sent them instructions with detailed explanations;
- Conducting spot checks on operation centres, studying and observing practical realization of procedures, providing trainings for local managers; further analysis of gathered data, writing qualified reports;
- Ability to convince audience, coherent speaking skills;
- Ability to handle multiple tasks giving priority to the most attention-seeking;
- Ability to interpret analytical information through the knowledge of the practical side of operation in a proper way;
- Conducting the Price&Distribution Checks together with the representatives of transnational company-clients in accordance with the existing procedure of the 'back-check';
- Carrying out investigations into complaints from the clients' side.
3 года 8 месяцев
май 2002  — декабрь 2005
Armed Forces, Москва, полная занятость
Military service
Military service for the Anti-Aircraft Defense.
Because of my experience in the Army I possess administrative, organizational and problem-solving skills. I am stable and responsible, have the ability to plan effectively and get things done.
Высшее образование
2004
Московский городской педагогический университет
Economics Faculty
Экстернат
Degree in Management
1994
Государственный университет управления
Faculty of Transport
Дневная/Очная форма обучения
Degree in Engineering and Economics
Курсы
2008
TUV Academy
"Senior management quality representative"
Moscow
2008
Moscow Center of computer education "Specialist" (Moscow State Technical University)
"4003: Summarizing MS Office Excel 2003 Data to Make Better Business Decisions"
Moscow
2005
St. Petersburg’s State Institute of Additional Professional Education - Diploma in Business and Finance Management (giving the right for conducting professional activity in Finance Management)
Russian-British Project for the Retraining of Servicemen
St Petersburg
2005
Centre for International Studies, St John College
Military English Course
York Great Britain
2003
British Council in Moscow
English language course
Moscow
2002
Internet-Education Center
Computer Course
Moscow
Навыки и умения
Иностранные языки
Английский (разговорный).
Водительское удостоверение
Категория B, C
Профессиональные навыки
PERSONAL ACHIEVEMENTS:
Ascending the El'brus (5342 metres).
Master of sport of the international class in track and field sports

Компьютерные навыки:
PC user: Microsoft Word, Excel, PowerPoint, Outlook, Internet.
Дополнительные сведения
QUALITIES AND ABILITIES:

- Good written and communication skills with demonstrated experience in getting across complex issues in writing;
- Ability to project a positive and supportive tone in all verbal and written communication;
- Demonstrated proficiency in coaching others to improve performance;
- Responsibility and charisma;
- High degree of self-confident integrity;
- Analytical mindset;
- Team and social competence;
- Demanding towards myself and towards other people;
- Organized and used to report;
- Ability to work independently and as a part of a team;
- Ability to work effectively with minimum supervision;
- Pedagogic skills;
- Negotiation skills;
- Eager to details;
- Tenacity.

ADDITIONAL INFORMATION:
I am tactful, polite, reliable and able to work enthusiastically under pressure, either within a team or alone. I am a self-disciplined, proactive with strong analytical skills and result oriented individual. Good interpersonal communication and presentation skills. Highly motivated, ambitious and keen to be ahead of schedule.
I like nature, the environment and do many out-door activities: jogging and taking exercise regularly in the morning. I am also keen on every kind of sport: skiing, cycling, playing volleyball etc. I like to be active, dynamic and mobile. In spare time I like to meet friends, relatives or visit places of interest with my wife. In summer time I prefer to travel with my family. Fond of pop music.