5167346Обновлено 29 ноября 2011Был(а) больше месяца назад


Работа в Москве / Резюме / Туризм, гостиницы, общественное питание / Менеджер
36 лет (родился 17 июня 1983), cостоит в браке, детей нет
Москва, Речной вокзал
Имя, телефон и почта будут доступны вам после авторизации
Связаться с кандидатом

Менеджер номерного фонда

полная занятость, не готов к командировкам
По договорённости

Опыт работы 11 лет и 8 месяцев

    • апрель 2011 – работает сейчас
    • 8 лет и 8 месяцев

    Начальник хозяйственной службы

    Отель Белорусская Редиссон Блу, Москва

    Обязанности:

    Pre opening • In charge of Pre opening Stages of the whole hotel. • Making snagging list for the handed over rooms by projects and handing them over to the engineering department for the follow up • Responsible for outsourcing and out staffing tender.(cleaning and laundry companies) • Tendering for purchasing equipment, chemicals, uniforms and etc. • Establish a procurement list for all guest supplies, cleaning supplies and equipment. • Specify equipment requirements appropriate to the needs of the operation • Obtain quotes and source most appropriate suppliers and assist in purchasing • Set-up of rooms after renovation or completion from construction • Set-up of Public Areas after renovation or completion from construction • Punching and defecting in conjunction with Project Team • Delegate and manage FF&E suppliers, obtain and file FF&E specifications • Develop strategic and logical workflow analysis and subsequent set-up of cleaning and maintenance systems for all Rooms and Public Areas • Set-up of pantries and stores, and establish cost control systems • Ensure that the standard operating procedure are in place for all housekeeping section • Preparation of the critical path for the opening of the hotel • Finalized all the job description for all the position in housekeeping department • Prepared the policy and procedures within the department • Meeting with all the supplier and work closely with purchasing department with all the opening requirement • Closely involved in recruitment for the department, ensure that all the candidate has all strong experience and with good customer relation • Finalized the design for all the uniform with all the department • Work closely with the general manager to department’s annual budgets and analyze results and to implement corrective actions if required • Involved in determining salaries for all the position within the departments and compare it with the local market to get qualified staff • Responsible for the sourcing, purchasing, receiving and keeping all the supplies and amenities in safe. Summary • An astute Leader experienced in Pre-Opening and Operation Hotel with international exposure..................... • Motivated team contributor with a sense of commitment to innovate operational efficiency, minimize risks and coordinate cross functional and multi functional processes to perform at all levels. • Ability to work in the absence of clear directions towards enunciated organizational goals and achieve set targets in time space constraints. • Proficient at maintaining cordial relationship with customers, ensuring quality and service norms, thereby achieving customer satisfaction. • Articulate Negotiator with strong inter personal communication skills that can build and maintain relations across and beyond organizations. • Skilled Decision Maker; Persuasive Motivator and Change Facilitator can blend with ease at all hierarchy levels and diverse backgrounds. • Willingness to take risks and synergize operations to enhance employee performance for peak organizational effectiveness and growth in a fast paced environment.
    • май 2010 – апрель 2011
    • 1 год

    Начальник хозяйственного отдела

    Гостиница Парк Инн Шереметьево 2, Москва

    Обязанности:

    Pre opening • In charge of Pre opening Stages of the whole hotel. • Making snagging list for the handed over rooms by projects and handing them over to the engineering department for the follow up • Responsible for outsourcing and out staffing tender.(cleaning and laundry companies) • Tendering for purchasing equipment, chemicals, uniforms and etc. • Establish a procurement list for all guest supplies, cleaning supplies and equipment. • Specify equipment requirements appropriate to the needs of the operation • Obtain quotes and source most appropriate suppliers and assist in purchasing • Set-up of rooms after renovation or completion from construction • Set-up of Public Areas after renovation or completion from construction • Punching and defecting in conjunction with Project Team • Delegate and manage FF&E suppliers, obtain and file FF&E specifications • Develop strategic and logical workflow analysis and subsequent set-up of cleaning and maintenance systems for all Rooms and Public Areas • Set-up of pantries and stores, and establish cost control systems • Ensure that the standard operating procedure are in place for all housekeeping section • Preparation of the critical path for the opening of the hotel • Finalized all the job description for all the position in housekeeping department • Prepared the policy and procedures within the department • Meeting with all the supplier and work closely with purchasing department with all the opening requirement • Closely involved in recruitment for the department, ensure that all the candidate has all strong experience and with good customer relation • Finalized the design for all the uniform with all the department • Work closely with the general manager to department’s annual budgets and analyze results and to implement corrective actions if required • Involved in determining salaries for all the position within the departments and compare it with the local market to get qualified staff • Responsible for the sourcing, purchasing, receiving and keeping all the supplies and amenities in safe. Summary • An astute Leader experienced in Pre-Opening and Operation Hotel with international exposure..................... • Motivated team contributor with a sense of commitment to innovate operational efficiency, minimize risks and coordinate cross functional and multi functional processes to perform at all levels. • Ability to work in the absence of clear directions towards enunciated organizational goals and achieve set targets in time space constraints. • Proficient at maintaining cordial relationship with customers, ensuring quality and service norms, thereby achieving customer satisfaction. • Articulate Negotiator with strong inter personal communication skills that can build and maintain relations across and beyond organizations. • Skilled Decision Maker; Persuasive Motivator and Change Facilitator can blend with ease at all hierarchy levels and diverse backgrounds. • Willingness to take risks and synergize operations to enhance employee performance for peak organizational effectiveness and growth in a fast paced environment.
    • июнь 2007 – июнь 2009
    • 2 года и 1 месяц

    Начальник Номерного Фонда

    Holiday Inn Hotel, Москва

    Обязанности:

    • Monitors Housekeeping personnel to ensure all guests and internal customers receive prompt and courteous service • Oversees laundry operations • Schedules routine inspections of all Housekeeping areas by/with the Assistant Executive Housekeeper and other supervisory personnel • Inspects guest and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair • Manages spring cleaning schedules • Makes recommendations to the General Manager or designate regarding the upkeep of furnishings, facilities, and equipment, ensuring they are clean and in good repair • Informs other departments of Housekeeping matters that concern them, particularly the Laundry Department, the Engineering Department, the Front Office, Golf Department and the Food and Beverage department. Maintains open channels of communication with other department heads and the General Manager or the General Manager’s designate • Establishes and maintains effective human relations and works with human resources to ensure that team members performance is effectively managed • Maintains appropriate standards for dress, hygiene, uniforms, appearance, posture and conduct of Housekeeping personnel • Conducts regular department meetings • Identifies and ensures highest possible standard of cleanliness, maintenance, guest room supplies and amenities at a realistic costs • Supervises outside contractors to ensure contractual compliance • Implements and controls Housekeeping procedures that provide for the health and safety of personnel and guests, such as lost and found service, key control, security and emergency procedures and environmental procedures • Is prepared to implement assigned tasks during emergencies such as fires, power failures and bomb threats Also I worked in all department, Duty Manager, Night Manager!!!

Сертификаты, курсы

    • 2008

    Health and safety

    IHG International
    • 2007

    First Aid

    Delta Group
    • 2007

    Be my guest

    IHG International

Знания и навыки

Профессиональные навыки:

Honest and accountable Quick learner & hard worker Good communication skills Energetic Problem Solver Accepts responsibilities Decision maker, Goal oriented Able to manage and work with people Laundry equipment and chemicals Cleaning equipment and chemicals Good training man skills and organizations Компьютерные навыки: Windows, Opera-hotel и Internet

Дополнительные сведения:

Спорт, природа.

Иностранные языки

  • Английский язык — cвободное владение
  • Турецкий язык — cвободное владение
  • Азербайджанский язык — cвободное владение