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Резюме 26530597
23 ноября 2016

Marketing manager

По договоренности
не имеет значения
на территории работодателя
31 год (30 января 1985), мужской, высшее образование, не женат, детей нет
Москва, м. Войковская
Готов к командировкам, гражданство: Россия
Работал
Общий рабочий стаж — 13 лет и 3 месяца

июль 2014 — н.в.
2 года и 7 месяцев

Marketing and sales manager

(Полная занятость)

AMC International, г. Москва.

Active member of the Global marketing team. RU market sole marketing manager.
- Create, design, adopt key visual, control visual identity. POSM development, translation;
- Indoor, outdoor advertisement;
- Product mix management, price list update, plan and execute new product launch;
- BTL, conduct, attend and facilitate partners/company trainings, conferences, events (500+);
- Initiate local and manage international incentive trips: agenda, budget, participants;
- Update of the presentation, fulfillment of product knowledge database;
- Initiate trainings for field force and newcomers, guidebooks, product FAQ;
- Translation: manuals, guidebooks, sales presentations. Communicate with Swiss HQ;
- Provide regional offices with marketing material;
- Sales promo, seasonal offers, discounts, incentive for sales partners;
- Constantly monitor the sales and stock situation;
- Digital: CMS update, SEO optimization, SMM (FB, Google+, Internet catalogues).
- Online email marketing: sales letters, newsletters.
- Market/consumer research, competitor analysis, monthly sales forecast, contractor selection.
- Knowledge base: launch, content, update, user access (.doc;.jpeg;.mp4;.xls;.pdf.)

март 2012 — апрель 2014
2 года и 2 месяца

Key account manager

(Полная занятость)

Nu Skin Inc, г. Москва.

Sales department
- Provide personalized service and customer support. Act as a bridge between the Company and sales partners. Create trusting partnership, inspire passion and loyalty;
- Leverage data, CRM AM dashboard. Goal setting, calculate commissions, produce regular account reports;
- BTL, conduct, attend and facilitate partners/company trainings, conferences, events (400+);
- Manage incentive trips for distributors: EMEA, US, RU. Agenda, travel, visa support;
- Promote company's mission and vision, business opportunities, brands, local and international events;
- Execute new product launch process;
- Prepare "best practices" and outgoing presentations. Lead group trainings, webinars;
- Develop monthly objectives with sales team;
- Competitor analysis, market/data research.

август 2011 — ноябрь 2011
4 месяца

Customer Service Specialist

(Полная занятость)

ZAO Velux RUS, г. Москва.

- Product consultation and inspirational advise to dealers and customers;
- Ensure proactive customer service for company's clients and dealers;
- Customer invoicing (invoice, TORG-12, TTN, TN).
- Sales orders placement, log in all sales orders received from the customers into Scala system.

сентябрь 2007 — август 2011
4 года

Senior operator

(Полная занятость)

IBS Group. Consulting, IT, г. Москва.

- Client/customer support (B2B, B2C, B2G). Manage call center answering service, requests, incidents, deadline control using CRM. Administrative support, call logs and other. Meet clients, answering phone calls.
- Develop work manuals and internal documents, set strong work ethic and standards.
- Supervise 6 subordinates, train, coach new team member.

июнь 2003 — август 2007
4 года и 3 месяца

Team leader

(Полная занятость)

Crocus Group, г. Москва.

Staff management, task control, prepare work schedule plan, evaluating the quality of job.

Ключевые навыки
- Experience in marketing, sales, account management and customer service (B2B, B2C);
- Ability to multi-task and prioritize competing priorities
- Ability to communicate with a wide range of clients at all levels
- Negotiation and presentations skills
- Excellent problem solving skills
- PC literacy. MS Office Office Word, Excel, PowerPoint - advanced.
- CRM - Lotus Notes 7.0, 1C, Bitrix24
- Graphic: Indesign, Photoshop, Canva, Illustrator.
- Experience with competitor, data analysis, research, management tools
- Blind typescript. Typing speed of 210 c.p.m (lat),215 c.p.m (rus).
- Ability to work in international environment and appreciate cultural differences.
Учился

по 2010

Московский государственный открытый университет имени В.С.Черномырдина Уровень образования: Высшее. Факультет: Faculty of law. Специальность: Lawyer. Форма обучения: Заочная.

по 2007

Russian Institute of political technologies and business Уровень образования: Высшее (бакалавр). Факультет: Economic. Специальность: Economist. Форма обучения: Дневная/Очная.
Курсы и тренинги

2016

Email/Internet marketing. Netology, г. Moscow

2014

Graphic design. Institut of business and design, г. Moscow

2012

Marketing and management. GASIS Institute of Continuing Professional Education (High school of economics), г. Moscow

2008

English course. System 3, г. Moscow

2007

Database operator/ PC advenced user. MIT (MIPK) Moscow State Technical University n.a. N.E. Bauman (MSTU), г. Moscow

Знает и умеет
Английский язык свободно владею, немецкий язык базовый
О себе

PERSONAL QUALITIES
Iniciative, high level of diplomacy, intellegance, good manners, creativity, positive, readiness to thing out side the box.Trustworthy behavior and appearance.

ADDITIONAL INFORMATION
Valid foreign passport, international business trips experience.
Experience of living in Europe for short period.
No smoking. I stand for save environment and respect for nature.

Портфолио
https://img.superjob.ru
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№ 26530597 обновлено 23 ноября 2016, 13:32
Marketing manager
По договоренности, готов к командировкам, работа на территории работодателя
Мужчина, 31 год (30 января 1985)
Не женат, детей нет, гражданство Россия
Москва (м. Войковская)
Опыт работы 13 лет и 3 месяца
Marketing and sales manager
2 года 7 месяцев
июль 2014  — н.в.
AMC International, Москва, полная занятость
Active member of the Global marketing team. RU market sole marketing manager.
- Create, design, adopt key visual, control visual identity. POSM development, translation;
- Indoor, outdoor advertisement;
- Product mix management, price list update, plan and execute new product launch;
- BTL, conduct, attend and facilitate partners/company trainings, conferences, events (500+);
- Initiate local and manage international incentive trips: agenda, budget, participants;
- Update of the presentation, fulfillment of product knowledge database;
- Initiate trainings for field force and newcomers, guidebooks, product FAQ;
- Translation: manuals, guidebooks, sales presentations. Communicate with Swiss HQ;
- Provide regional offices with marketing material;
- Sales promo, seasonal offers, discounts, incentive for sales partners;
- Constantly monitor the sales and stock situation;
- Digital: CMS update, SEO optimization, SMM (FB, Google+, Internet catalogues).
- Online email marketing: sales letters, newsletters.
- Market/consumer research, competitor analysis, monthly sales forecast, contractor selection.
- Knowledge base: launch, content, update, user access (.doc;.jpeg;.mp4;.xls;.pdf.)
Key account manager
2 года 2 месяца
март 2012  — апрель 2014
Nu Skin Inc, Москва, полная занятость
Sales department
- Provide personalized service and customer support. Act as a bridge between the Company and sales partners. Create trusting partnership, inspire passion and loyalty;
- Leverage data, CRM AM dashboard. Goal setting, calculate commissions, produce regular account reports;
- BTL, conduct, attend and facilitate partners/company trainings, conferences, events (400+);
- Manage incentive trips for distributors: EMEA, US, RU. Agenda, travel, visa support;
- Promote company's mission and vision, business opportunities, brands, local and international events;
- Execute new product launch process;
- Prepare "best practices" and outgoing presentations. Lead group trainings, webinars;
- Develop monthly objectives with sales team;
- Competitor analysis, market/data research.
Customer Service Specialist
4 месяца
август   — ноябрь 2011
ZAO Velux RUS, Москва, полная занятость
- Product consultation and inspirational advise to dealers and customers;
- Ensure proactive customer service for company's clients and dealers;
- Customer invoicing (invoice, TORG-12, TTN, TN).
- Sales orders placement, log in all sales orders received from the customers into Scala system.
Senior operator
4 года
сентябрь 2007  — август 2011
IBS Group. Consulting, IT, Москва, полная занятость
- Client/customer support (B2B, B2C, B2G). Manage call center answering service, requests, incidents, deadline control using CRM. Administrative support, call logs and other. Meet clients, answering phone calls.
- Develop work manuals and internal documents, set strong work ethic and standards.
- Supervise 6 subordinates, train, coach new team member.
Team leader
4 года 3 месяца
июнь 2003  — август 2007
Crocus Group, Москва, полная занятость
Staff management, task control, prepare work schedule plan, evaluating the quality of job.
Высшее образование
2010
Московский государственный открытый университет имени В.С.Черномырдина
Faculty of law
Заочная форма обучения
Lawyer
2007
Russian Institute of political technologies and business
Бакалавр
Economic
Дневная/Очная форма обучения
Economist
Курсы
2016
Netology
Email/Internet marketing
Moscow
2014
Institut of business and design
Graphic design
Moscow
2012
GASIS Institute of Continuing Professional Education (High school of economics)
Marketing and management
Moscow
2008
System 3
English course
Moscow
2007
MIT (MIPK) Moscow State Technical University n.a. N.E. Bauman (MSTU)
Database operator/ PC advenced user
Moscow
Навыки и умения
Иностранные языки
Английский (свободно владею), немецкий (базовый).
Профессиональные навыки
- Experience in marketing, sales, account management and customer service (B2B, B2C);
- Ability to multi-task and prioritize competing priorities
- Ability to communicate with a wide range of clients at all levels
- Negotiation and presentations skills
- Excellent problem solving skills
- PC literacy. MS Office Office Word, Excel, PowerPoint - advanced.
- CRM - Lotus Notes 7.0, 1C, Bitrix24
- Graphic: Indesign, Photoshop, Canva, Illustrator.
- Experience with competitor, data analysis, research, management tools
- Blind typescript. Typing speed of 210 c.p.m (lat),215 c.p.m (rus).
- Ability to work in international environment and appreciate cultural differences.
Дополнительные сведения
PERSONAL QUALITIES
Iniciative, high level of diplomacy, intellegance, good manners, creativity, positive, readiness to thing out side the box.Trustworthy behavior and appearance.

ADDITIONAL INFORMATION
Valid foreign passport, international business trips experience.
Experience of living in Europe for short period.
No smoking. I stand for save environment and respect for nature.