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№ 36421754Обновлено 21 сентября 2016
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Key account manager

По договоренности
Жен., 35 лет, высшее образование
Москва
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Опыт работы 11 лет и 8 месяцев
4 года и 1 месяц
сентябрь 2011 — сентябрь 2015
Business Development Manager
FIVE STAR SEA CRUISES, LUXURY YACHT CHARTERS, Phuket Thailand
• Sold and organized up to 500 successful luxury charters including charters for Royal Family members
• Supervision of two office subordinates and six crew (captain, hostess, crew for two yachts)
• Managed major DMC, wholesale major accounts at Phuket, business communication and contracting with inbound tour operators, agents, 5 star hotels and potential customer groups within Thailand and oversea)
• Data Base development of agents and potential clients (corporate, individual)
• Product development (itinerary for the cruises, pricing, sourcing, promotions, special events)
• Brand identity development (logo, business cards design, catalogs and brochures)
• Online and offline marketing activity processing, marketing materials, billboards
• PR, website development, video, magazines, newsletters, social media management
• Company representation at PIMEX (Phuket International Boat Show), booth organizing at Travel Trade Exhibition in Bangkok, Phuket
• Establishing company document management and work flow: contracts, price list, booking forms, reports
• Hiring employees, establishing procedures
6 месяцев
март  — август 2011
Real Estate Manager
TEZ TOUR THAILAND, Real Estate Department, Phuket Thailand
• Property Sales/Rental and Marketing
• Product Presentation and Property inspection with the clients
• Data base development: property for sale and rent
• Website development and content management
• Market research and competitors overview and analysis
• Post-sales support of the clients
• Contracts negotiation
1 год и 1 месяц
март 2010 — март 2011
Sales Executive
LAGUNA RESORTS& HOTELS PUBLIC COMPANY, Phuket Thailand
• Sold property: residential house, townhouse, apartments with total price value USD 1,600 000
• Property sale/resale and marketing
• Communication with clients & real estate agents
• Clients and agents data base development
• Ongoing negotiations with potential buyers and agents
• Market research and competitors overview and analysis
• Marketing materials adaptation for the Russian market
• Post-sales support of the existing owners
11 месяцев
март 2009 — январь 2010
Guest Service Manager, Reservation Manager
ABSOLUTE RESORTS and HOTELS, Phuket, Phuket Thailand
• Establishing effective relationships with the owners and guests
• Maintaining the in-house reservations systems
• Setting up the office and administration of the resort
• Coordination with constructor, sales &real estate department
• Managing and coordination with Front Office, Housekeeping, Engineering, F&B divisions to maintain the effective service to hotel guests
• Inspection organizing for the travel agencies
3 года и 4 месяца
июнь 2006 — сентябрь 2009
Account Manager
IMPACTO, Москва
Coordination, development and implementation of National Programs (3-15 cities all over the Russia) such as
Merchandising projects, Mystery-shopper projects, Loyalty program, Hot-line, CRM, In-store communication, Print Materials design development and production
11 месяцев
октябрь 2007 — август 2008
Account Manager
LOWE ADVENTA, Москва
• Coordination, development and implementation of programs for client’s brand according to given strategies, objectives and formats: packaging, print and special projects in glossies, communication in other media, in-store communication, video, print materials design development and production
• Communication with Agency network worldwide, briefing and coordination with internal departments of the Agency
• Presentation and commercial offers development for client
• Coordination and control of subordinate (Account Executive)
• Creative adaptation from English into Russian all the documents, ideas, conception strategy, media products (TV/radio reels) and print materials in cooperation with copywriters
2 года и 5 месяцев
январь 2004 — май 2006
Account Manager
PROGRESSION, Москва
• National projects development, realization and coordination all over the Russia (3-20 cities). Gift with purchase, merchandising, sampling, events, trade incentives/loyalty, DM, degustation
• Project documentation accounting
• Events organization in school, (15 cities all over the Russia), sampling
• Programs cost estimates and results calculating and analysis
Высшее образование
2004
STATE UNIVERSITY OF MANAGEMENT
Бакалавр
Faculty of Tourism and Hospitality
Дневная/Очная форма обучения
Management
Навыки и умения
Профессиональные навыки
Project Managment Skills, Sales Managment, Presentation Skills, English Fluent
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Резюме № 36421754 в открытом доступе Последнее обновление 21 сентября 2016, 15:00

Резюме

Key account manager По договоренности
Дата рождения: 23 ноября 1981, 35 лет.
Москва
09.2011—09.2015   4 года 1 месяц
Business Development Manager
FIVE STAR SEA CRUISES, LUXURY YACHT CHARTERS, г. Phuket Thailand.
• Sold and organized up to 500 successful luxury charters including charters for Royal Family members
• Supervision of two office subordinates and six crew (captain, hostess, crew for two yachts)
• Managed major DMC, wholesale major accounts at Phuket, business communication and contracting with inbound tour operators, agents, 5 star hotels and potential customer groups within Thailand and oversea)
• Data Base development of agents and potential clients (corporate, individual)
• Product development (itinerary for the cruises, pricing, sourcing, promotions, special events)
• Brand identity development (logo, business cards design, catalogs and brochures)
• Online and offline marketing activity processing, marketing materials, billboards
• PR, website development, video, magazines, newsletters, social media management
• Company representation at PIMEX (Phuket International Boat Show), booth organizing at Travel Trade Exhibition in Bangkok, Phuket
• Establishing company document management and work flow: contracts, price list, booking forms, reports
• Hiring employees, establishing procedures
03.2011—08.2011   6 месяцев
Real Estate Manager
TEZ TOUR THAILAND, Real Estate Department, г. Phuket Thailand.
• Property Sales/Rental and Marketing
• Product Presentation and Property inspection with the clients
• Data base development: property for sale and rent
• Website development and content management
• Market research and competitors overview and analysis
• Post-sales support of the clients
• Contracts negotiation
03.2010—03.2011   1 год 1 месяц
Sales Executive
LAGUNA RESORTS& HOTELS PUBLIC COMPANY, г. Phuket Thailand.
• Sold property: residential house, townhouse, apartments with total price value USD 1,600 000
• Property sale/resale and marketing
• Communication with clients & real estate agents
• Clients and agents data base development
• Ongoing negotiations with potential buyers and agents
• Market research and competitors overview and analysis
• Marketing materials adaptation for the Russian market
• Post-sales support of the existing owners
03.2009—01.2010   11 месяцев
Guest Service Manager, Reservation Manager
ABSOLUTE RESORTS and HOTELS, Phuket, г. Phuket Thailand.
• Establishing effective relationships with the owners and guests
• Maintaining the in-house reservations systems
• Setting up the office and administration of the resort
• Coordination with constructor, sales &real estate department
• Managing and coordination with Front Office, Housekeeping, Engineering, F&B divisions to maintain the effective service to hotel guests
• Inspection organizing for the travel agencies
06.2006—09.2009   3 года 4 месяца
Account Manager
IMPACTO, г. Москва.
Coordination, development and implementation of National Programs (3-15 cities all over the Russia) such as
Merchandising projects, Mystery-shopper projects, Loyalty program, Hot-line, CRM, In-store communication, Print Materials design development and production
10.2007—08.2008   11 месяцев
Account Manager
LOWE ADVENTA, г. Москва.
• Coordination, development and implementation of programs for client’s brand according to given strategies, objectives and formats: packaging, print and special projects in glossies, communication in other media, in-store communication, video, print materials design development and production
• Communication with Agency network worldwide, briefing and coordination with internal departments of the Agency
• Presentation and commercial offers development for client
• Coordination and control of subordinate (Account Executive)
• Creative adaptation from English into Russian all the documents, ideas, conception strategy, media products (TV/radio reels) and print materials in cooperation with copywriters
01.2004—05.2006   2 года 5 месяцев
Account Manager
PROGRESSION, г. Москва.
• National projects development, realization and coordination all over the Russia (3-20 cities). Gift with purchase, merchandising, sampling, events, trade incentives/loyalty, DM, degustation
• Project documentation accounting
• Events organization in school, (15 cities all over the Russia), sampling
• Programs cost estimates and results calculating and analysis
Высшее (бакалавр)
2004
STATE UNIVERSITY OF MANAGEMENT
Факультет: Faculty of Tourism and Hospitality
Дневная/Очная форма обучения
Специальность: Management
Навыки и умения
Профессиональные навыки
Project Managment Skills, Sales Managment, Presentation Skills, English Fluent