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Резюме 26399345
23 февраля

IT Director, CIO, CTO

По договоренности
не имеет значения
не имеет значения
42 года (21 апреля 1974), мужской, высшее образование
Москва
Готов к командировкам, гражданство: Россия
Работал
Общий рабочий стаж — 17 лет и 3 месяца

июль 2011 — апрель 2013
1 год и 10 месяцев

Chief technical officer

(Полная занятость)

Zerich, г. Moscow.

Directed two divisions: infrastructure (telecommunication + servers), and support (remote technical support for customers). Formed and tracked performance KPI for staff.

Infrastructure:

18,000 external and 300 internal customers. 20 cisco devices, 2 branch offices, storage HP EVE4000, blade servers, 130 virtual servers on VmWare Vsphere + 20 "iron" servers.

Migrating from MS ISA on Cisco ASA, communication channels and Internet telephony (+ redundancy VRRP, HSRP, BGP, etc..). Avaya (sip, h323, redundancy, media-gateways).

Secure communications with stock exchanges MICEX and RTS. Distribution servers for datacenters. Preserving the bank more than 40 clients.

Formed regulatory technical documentation. Updated technical documentation describing the current state of infrastructure (cable passport scheme, racks and compounds, in MS Visio...).
Development and implementation of information security policies.
Strategic planning modernization of the main server-room and telecommunications equipment.

Provision of IT- services, including rent, for friendly organizations. Developed and implemented strategies for IT services and development plans. Budgeting for the IT departament. Organization competitive procurement (tender) of IT equipment and software.

май 2010 — январь 2011
9 месяцев

Chief information officer

Ministry of Transport of the Russian Federation, г. Moscow.

• Experience with a serious money turnover.
• Guide staff of 72 employees, formation of an internal disciplinary policy units.
• Organize and conduct research laboratory activities.
• Organization of a VPN: the union of all offices of Ministry into a single information network.

• Conducting negotiations and meetings with top officials, key employees of the Ministry, negotiations with subcontractors. Careful selection of subcontractors fully meet the conditions of price and quality. Holding monthly events at the closing acts of work performed by subcontractors and the formation of acts performed work for customers.

• Organization and control of compliance with the conditions of six government contracts:
• ... including in the Ministry of Transport and Regional Development Ministry.
• ... including full technical support for the above-mentioned ministries, including those. end-user support, server administration, telephone exchanges, communication channels, repair of copiers, etc.
• Development and successful implementation of the above Ministries electronic document management systems on the platform DocsVision and digital signatures.
• Formation of annual and monthly budget units, along with other weekly reports.
• Implementation of Service Desk to the Enterprise and the Ministry of Transport.

Total:

• The planning and control tasks subdivision.
• Maintaining financial and business documentation unit.
• The solution set for the division of tasks in accordance with the plans of work units.
• Development of current work plans and future programs.
• Analysis of the effectiveness of maintenance server, network and office equipment, as well as the means of technical protection of information in the enterprise and customer sites.
• Manual testing of software and hardware systems and information protection, and integrated technical solutions.
• Organization of installation, configuration, operation and maintenance of equipment and corporate network customers.
• Carrying out works related to state secrets.
• Carrying out an active policy to attract new customers, building commercial and technical proposals.
• Analysis and preparation of feasibility studies for participation in public tenders and tenders in the framework of the Division.
• Management and technical expertise in research and design work performed to ensure the security sector of information and communication facilities.
• Organization and control of the targets, contractual obligations, as well as timing, completeness and quality of work performed by subcontractors.
• Project management on the maintenance computer information systems and LAN customers.
• Planning Division staff training refresher courses.
• Organization of interaction units with other structural subdivisions of the enterprise and its branches when performing the above duties.

сентябрь 2009 — май 2010
9 месяцев

Chief technical officer

Lanta-tur voyazh ZAO, г. Moscow.

* Tested telecommunications infrastructure, and eliminated its critical flaws. Corrected deficiencies workflow, workflow optimized. IT-documentation is created (including regulating documentation of subdivision, of company etc). Created a comprehensive package of IT-documentation for the first time in 18 years of existence of the company..
* Stuff rotation is done according to agreements with company's directorate. Conflict situations with contracting parties are eliminated. Company saved relations with contracting parties and evaded penalties.
* The system of requests execution and their implementation is described; Service Level Agreement for the affiliated subdivisions is created.
* Combine the tour operator 17 branches (including overseas offices) into one secure telephone network through a VPN and server cluster IP PBX «Asterisk».
* Created detailed KPI for technical personnel..
* Created knowledge base for the technical personnel and separate for all other personnel. Education system for the new employees is created. Laid out courses to improve the skills and competence of the technical staff.
* Two new branch-offices in Moscow are supplied with hardware and technical support.
* Implemented technical support for all 17 branches and automatic inventory of office equipment. 24\7 technical support was launched.

май 2008 — сентябрь 2009
1 год и 5 месяцев

Chief information officer

Holding "Phoenix", г. Moscow.

* Controlling the situation in holding’s offices, IT analyzing and consulting, development of optimized solutions, reducing the charges for IT maintenance.
* Creating the normative documentation: regulations, orders, job descriptions, project documentation.
* Analyzing and business process automate.
* Research of new modern technologies, integrating them into working process in cooperation with Department of Defense of Russian Federation.
* Ensuring of company’s hardware, internal LAN systems, servers and office equipment normal functioning by correct methods maintenance by personnel.
* Internal information systems planning and future technical support.
* Subdivision budget planning and implementation.
* Information security arrangement.
* Arrangement of technical support for branch-office’s IT-infrastructure.
* Supervision of external supplier’s work.
* Stuff trainings, motivation, job inspections and personnel rating.
* Controlling realization of regulations for для исполнения функций отдела и проведения необходимых работ.
* Rising the team’s competence according to defined goals
* Supplying the effective communications between the company’s subdivisions.
* Arrangement of beta-tasting of company’s products subdivision.
* Arrangement of outdoor-customers support subdivision.

Subordinates: direct subordinate: 7 pax, indirect subordinate: 50 (depending on goals, by system “team work”)

The reason of leaving – Holding’s insolvency

март 2003 — февраль 2008
5 лет

Head of Service Department

DVM (IT Holding/ System Integration), г. Moscow.

* Pre-sale and service of office equipment, televisions, plasma screens, lcd and crt monitors, computers, fax machines, copiers, telephones, computerized sewing machines, etc.
* Planned and realized net of 11 service-centers in Russia and abroad starting "from zero”
* Managing creation of Call Center and Helpdesk subdivisions. Direct communication with remote service-centers. Organization of warranty and post-warranty services, controlling the net of remote service-centers in Moscow, Russia and abroad (China).
* Re-engineering of business processes. Extending the system of complex integration, tasting and hardware repairs.
* Creating of integrated net space connecting few service-centers: common secured LAN (all service-centers connected including remote centers), common telephone space (telephone service between the head, branch and remote offices is free of charge. Calls outside are charged by minimal rate). SIP – telephony is used.
* Time-to-time taking part in State Standard Specification documentation creating, collaboration with venders regarding the technical issues. Cooperation with State Structures and major corporative customers.
* Managing the process of automated administration system adopting (ERP & CRM based on 1C: Predpriyatie), working with “LotusNotes” systems.
* Development of technical manuals in Russian and English languages. Arrangement and goal planning of Helpdesk subdivision (ITIL), making out the reports.
* Controlling realization of regulations by IT subdivisions and working out advices regarding the regulation’s actualization. Subdivision’s effectiveness rating.
* Supplying communication between branch-offices. Solving problems with internal customers.
* Creating the production capacity based on producing computers, thin clients, sensor monitors and kiosks.
* Experience of negotiations with partners, formation of contracts, work with customs offices in Russia and abroad (Sweden, Finland, Germany, China).

Subordinates: direct subordinate: 10 pax, indirect subordinate: 35+ pax.

The reason of leaving: Deterioration of working conditions, bonuses were failed to pay for 4 years.

январь 2001 — февраль 2003
2 года и 2 месяца

Chief technical officer

LTD “Center of Local Communications” (Internet Provider), г. Moscow.

The extension of market position. Tenders, competitive activity. Formation of contracts. Managing the team of engineers and programmers. Creating and implementation of solutions, increasing the quality of customer services. Helpdesk. Matching the optimal company’s hardware configuration, selection the hardware suppliers, budget planning.

Subordinates: 15 pax

The reason of leaving: Impossibility of career and professional growth in Company

май 1995 — октябрь 2000
5 лет и 6 месяцев

Senior IT Manager

LTD “BUF” Territorial fund of mandatory medical insurance, г. Moscow.

Technical support of office equipment in Territorial fund of mandatory medical insurance. Purchase and replacement of all necessary hardware and consumables. LAN with e-mail and Internet access creation based on 2 servers and 300 client personal computers at the head office of “TFOMS”.
Subordinates: 1 person (trainee)

The reason of leaving: change of residence

Ключевые навыки
Cisco: VLAN, VTP, STP and STP variations, IPSEC, DMVPN, Switching, RIP, EIGRP, OSPF, BGP, etc...etc...

Microsoft – almost all products, Active Directory, Microsoft Exchange Server, Sharepoint Portal Server, SQL Server, Project, Project Server, Groove, Groove Server, Visio, Linux family, LAN, INTERNET, local & Internet servers, sensor kiosks, sensor monitors, АТС, etc.
DNS Server, WINS, DHCP, IIS, SMTP, Print Server, Certification Authority, WSUS, 1С, Lotus Notes, Lotus Domino, Adobe Photoshop, Microsoft office.

Linux – Debian, Ubuntu, Centos, Fedora, RedHat, Mipsel, OpenSuse.
Bind, Squid, Squidguard, Mysql, VOIP-PBX "Asterisk", Asterisk Cluster, Trixbox, Voip (Н.323, SIP, IAX.. etc..), OpenVpn, Zimbra, Postfix, Iptables, Samba, Lighttpd, Apache, perl, php, OpenOffice, StarOffice.
I understand the conception of GNU, the structure of OS Linux, I know the functions of operating system kernel, process functioning.

Hardware upgrades.
Any devices, experience in web-creation, installing and maintenance of FTP servers, DC++ habs, installing of routers, ADSL, Wi-Fi routers and modems.
Skype. Customization and flashing of smartphones, communicators, Palms, GPS-devices, VOIP-telephony “Asterisk”

Presentation hardware: projectors, plasma and LCD monitors etc
Учился

по 2017

Moscow Technological Institute "VTU", Moscow Уровень образования: Высшее. Факультет: Software for Computer Hardware and Automated Systems. Специальность: Software for Computer Hardware and Automated Systems. Форма обучения: Дистанционная.

по 1995

Povolzhian Academy of State Service Уровень образования: Высшее. Факультет: Government / management. Специальность: Government / manager. Форма обучения: Заочная.
Курсы и тренинги

2014

CCNA Discovery: Working at a Small-to-Medium Business or ISP. Cisco Networking Academy, г. Moscow

2014

CCNA Discovery: Networking for Home and Small Businesses. Cisco Networking Academy, г. Moscow

2011

Business training "Cooperation of subdivisions, Data flows". TeamPoint, г. Moscow

2011

Deploying Cisco ASA Firewall Features (M11-15981). Microtest, г. Moscow

2011

Implementing Cisco IP Routing (ROUTE) (M11-15951). Microtest, г. Moscow

2011

Implementing Cisco IOS Network Security (M11-15952). Microtest, г. Moscow

2010

VOIP PBX Asterisk. Digium, г. Moscow

2010

Government: contracts, tenders, project management. Ministry of transport of the Russian Federation, г. Moscow

2009

Server-side software for OS Linux. Center of project technologies, г. Moscow

2009

Project management. Project Management Centre, г. Moscow

2009

Optimization of business processes. Center of project technologies, г. Moscow

2009

Administration Basics OS Linux. Center of project technologies, г. Moscow

2008

Administration of voip system "Infra Call Center". Infra TeleSystems, г. Moscow

2007

Toshiba hardware repair technologies. Toshiba, г. Moscow

Знает и умеет
Английский язык разговорный
Водительские права категории A,B
О себе

Knowledge of ITIL methodologies and systems of automatically incident processing.
Complex approach to problem solving.

Re-engineering and automation of business-process.

Team:
Sociability, precise goal definition, cleanliness, exactingness, selection of professional personnel.

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№ 26399345 обновлено 23 февраля, 01:06
IT Director, CIO, CTO
По договоренности, готов к командировкам
Мужчина, 42 года (21 апреля 1974)
Гражданство Россия
Москва
Опыт работы 17 лет и 3 месяца
Chief technical officer
1 год 10 месяцев
июль 2011  — апрель 2013
Zerich, Moscow, полная занятость
Directed two divisions: infrastructure (telecommunication + servers), and support (remote technical support for customers). Formed and tracked performance KPI for staff.

Infrastructure:

18,000 external and 300 internal customers. 20 cisco devices, 2 branch offices, storage HP EVE4000, blade servers, 130 virtual servers on VmWare Vsphere + 20 "iron" servers.

Migrating from MS ISA on Cisco ASA, communication channels and Internet telephony (+ redundancy VRRP, HSRP, BGP, etc..). Avaya (sip, h323, redundancy, media-gateways).

Secure communications with stock exchanges MICEX and RTS. Distribution servers for datacenters. Preserving the bank more than 40 clients.

Formed regulatory technical documentation. Updated technical documentation describing the current state of infrastructure (cable passport scheme, racks and compounds, in MS Visio...).
Development and implementation of information security policies.
Strategic planning modernization of the main server-room and telecommunications equipment.

Provision of IT- services, including rent, for friendly organizations. Developed and implemented strategies for IT services and development plans. Budgeting for the IT departament. Organization competitive procurement (tender) of IT equipment and software.
Chief information officer
9 месяцев
май 2010  — январь 2011
Ministry of Transport of the Russian Federation, Moscow
• Experience with a serious money turnover.
• Guide staff of 72 employees, formation of an internal disciplinary policy units.
• Organize and conduct research laboratory activities.
• Organization of a VPN: the union of all offices of Ministry into a single information network.

• Conducting negotiations and meetings with top officials, key employees of the Ministry, negotiations with subcontractors. Careful selection of subcontractors fully meet the conditions of price and quality. Holding monthly events at the closing acts of work performed by subcontractors and the formation of acts performed work for customers.

• Organization and control of compliance with the conditions of six government contracts:
• ... including in the Ministry of Transport and Regional Development Ministry.
• ... including full technical support for the above-mentioned ministries, including those. end-user support, server administration, telephone exchanges, communication channels, repair of copiers, etc.
• Development and successful implementation of the above Ministries electronic document management systems on the platform DocsVision and digital signatures.
• Formation of annual and monthly budget units, along with other weekly reports.
• Implementation of Service Desk to the Enterprise and the Ministry of Transport.

Total:

• The planning and control tasks subdivision.
• Maintaining financial and business documentation unit.
• The solution set for the division of tasks in accordance with the plans of work units.
• Development of current work plans and future programs.
• Analysis of the effectiveness of maintenance server, network and office equipment, as well as the means of technical protection of information in the enterprise and customer sites.
• Manual testing of software and hardware systems and information protection, and integrated technical solutions.
• Organization of installation, configuration, operation and maintenance of equipment and corporate network customers.
• Carrying out works related to state secrets.
• Carrying out an active policy to attract new customers, building commercial and technical proposals.
• Analysis and preparation of feasibility studies for participation in public tenders and tenders in the framework of the Division.
• Management and technical expertise in research and design work performed to ensure the security sector of information and communication facilities.
• Organization and control of the targets, contractual obligations, as well as timing, completeness and quality of work performed by subcontractors.
• Project management on the maintenance computer information systems and LAN customers.
• Planning Division staff training refresher courses.
• Organization of interaction units with other structural subdivisions of the enterprise and its branches when performing the above duties.
Chief technical officer
9 месяцев
сентябрь 2009  — май 2010
Lanta-tur voyazh ZAO, Moscow
* Tested telecommunications infrastructure, and eliminated its critical flaws. Corrected deficiencies workflow, workflow optimized. IT-documentation is created (including regulating documentation of subdivision, of company etc). Created a comprehensive package of IT-documentation for the first time in 18 years of existence of the company..
* Stuff rotation is done according to agreements with company's directorate. Conflict situations with contracting parties are eliminated. Company saved relations with contracting parties and evaded penalties.
* The system of requests execution and their implementation is described; Service Level Agreement for the affiliated subdivisions is created.
* Combine the tour operator 17 branches (including overseas offices) into one secure telephone network through a VPN and server cluster IP PBX «Asterisk».
* Created detailed KPI for technical personnel..
* Created knowledge base for the technical personnel and separate for all other personnel. Education system for the new employees is created. Laid out courses to improve the skills and competence of the technical staff.
* Two new branch-offices in Moscow are supplied with hardware and technical support.
* Implemented technical support for all 17 branches and automatic inventory of office equipment. 24\7 technical support was launched.
Chief information officer
1 год 5 месяцев
май 2008  — сентябрь 2009
Holding "Phoenix", Moscow
* Controlling the situation in holding’s offices, IT analyzing and consulting, development of optimized solutions, reducing the charges for IT maintenance.
* Creating the normative documentation: regulations, orders, job descriptions, project documentation.
* Analyzing and business process automate.
* Research of new modern technologies, integrating them into working process in cooperation with Department of Defense of Russian Federation.
* Ensuring of company’s hardware, internal LAN systems, servers and office equipment normal functioning by correct methods maintenance by personnel.
* Internal information systems planning and future technical support.
* Subdivision budget planning and implementation.
* Information security arrangement.
* Arrangement of technical support for branch-office’s IT-infrastructure.
* Supervision of external supplier’s work.
* Stuff trainings, motivation, job inspections and personnel rating.
* Controlling realization of regulations for для исполнения функций отдела и проведения необходимых работ.
* Rising the team’s competence according to defined goals
* Supplying the effective communications between the company’s subdivisions.
* Arrangement of beta-tasting of company’s products subdivision.
* Arrangement of outdoor-customers support subdivision.

Subordinates: direct subordinate: 7 pax, indirect subordinate: 50 (depending on goals, by system “team work”)

The reason of leaving – Holding’s insolvency
Head of Service Department
5 лет
март 2003  — февраль 2008
DVM (IT Holding/ System Integration), Moscow
* Pre-sale and service of office equipment, televisions, plasma screens, lcd and crt monitors, computers, fax machines, copiers, telephones, computerized sewing machines, etc.
* Planned and realized net of 11 service-centers in Russia and abroad starting "from zero”
* Managing creation of Call Center and Helpdesk subdivisions. Direct communication with remote service-centers. Organization of warranty and post-warranty services, controlling the net of remote service-centers in Moscow, Russia and abroad (China).
* Re-engineering of business processes. Extending the system of complex integration, tasting and hardware repairs.
* Creating of integrated net space connecting few service-centers: common secured LAN (all service-centers connected including remote centers), common telephone space (telephone service between the head, branch and remote offices is free of charge. Calls outside are charged by minimal rate). SIP – telephony is used.
* Time-to-time taking part in State Standard Specification documentation creating, collaboration with venders regarding the technical issues. Cooperation with State Structures and major corporative customers.
* Managing the process of automated administration system adopting (ERP & CRM based on 1C: Predpriyatie), working with “LotusNotes” systems.
* Development of technical manuals in Russian and English languages. Arrangement and goal planning of Helpdesk subdivision (ITIL), making out the reports.
* Controlling realization of regulations by IT subdivisions and working out advices regarding the regulation’s actualization. Subdivision’s effectiveness rating.
* Supplying communication between branch-offices. Solving problems with internal customers.
* Creating the production capacity based on producing computers, thin clients, sensor monitors and kiosks.
* Experience of negotiations with partners, formation of contracts, work with customs offices in Russia and abroad (Sweden, Finland, Germany, China).

Subordinates: direct subordinate: 10 pax, indirect subordinate: 35+ pax.

The reason of leaving: Deterioration of working conditions, bonuses were failed to pay for 4 years.
Chief technical officer
2 года 2 месяца
январь 2001  — февраль 2003
LTD “Center of Local Communications” (Internet Provider), Moscow
The extension of market position. Tenders, competitive activity. Formation of contracts. Managing the team of engineers and programmers. Creating and implementation of solutions, increasing the quality of customer services. Helpdesk. Matching the optimal company’s hardware configuration, selection the hardware suppliers, budget planning.

Subordinates: 15 pax

The reason of leaving: Impossibility of career and professional growth in Company
Senior IT Manager
5 лет 6 месяцев
май 1995  — октябрь 2000
LTD “BUF” Territorial fund of mandatory medical insurance, Moscow
Technical support of office equipment in Territorial fund of mandatory medical insurance. Purchase and replacement of all necessary hardware and consumables. LAN with e-mail and Internet access creation based on 2 servers and 300 client personal computers at the head office of “TFOMS”.
Subordinates: 1 person (trainee)

The reason of leaving: change of residence
Высшее образование
2017
Moscow Technological Institute "VTU", Moscow
Software for Computer Hardware and Automated Systems
Дистанционная форма обучения
Software for Computer Hardware and Automated Systems
1995
Povolzhian Academy of State Service
Government / management
Заочная форма обучения
Government / manager
Курсы
2014
Cisco Networking Academy
CCNA Discovery: Working at a Small-to-Medium Business or ISP
Moscow
2014
Cisco Networking Academy
CCNA Discovery: Networking for Home and Small Businesses
Moscow
2011
TeamPoint
Business training "Cooperation of subdivisions, Data flows"
Moscow
2011
Microtest
Deploying Cisco ASA Firewall Features (M11-15981)
Moscow
2011
Microtest
Implementing Cisco IP Routing (ROUTE) (M11-15951)
Moscow
2011
Microtest
Implementing Cisco IOS Network Security (M11-15952)
Moscow
2010
Digium
VOIP PBX Asterisk
Moscow
2010
Ministry of transport of the Russian Federation
Government: contracts, tenders, project management
Moscow
2009
Center of project technologies
Server-side software for OS Linux
Moscow
2009
Project Management Centre
Project management
Moscow
2009
Center of project technologies
Optimization of business processes
Moscow
2009
Center of project technologies
Administration Basics OS Linux
Moscow
2008
Infra TeleSystems
Administration of voip system "Infra Call Center"
Moscow
2007
Toshiba
Toshiba hardware repair technologies
Moscow
Навыки и умения
Иностранные языки
Английский (разговорный).
Водительское удостоверение
Категория A, B
Профессиональные навыки
Cisco: VLAN, VTP, STP and STP variations, IPSEC, DMVPN, Switching, RIP, EIGRP, OSPF, BGP, etc...etc...

Microsoft – almost all products, Active Directory, Microsoft Exchange Server, Sharepoint Portal Server, SQL Server, Project, Project Server, Groove, Groove Server, Visio, Linux family, LAN, INTERNET, local & Internet servers, sensor kiosks, sensor monitors, АТС, etc.
DNS Server, WINS, DHCP, IIS, SMTP, Print Server, Certification Authority, WSUS, 1С, Lotus Notes, Lotus Domino, Adobe Photoshop, Microsoft office.

Linux – Debian, Ubuntu, Centos, Fedora, RedHat, Mipsel, OpenSuse.
Bind, Squid, Squidguard, Mysql, VOIP-PBX "Asterisk", Asterisk Cluster, Trixbox, Voip (Н.323, SIP, IAX.. etc..), OpenVpn, Zimbra, Postfix, Iptables, Samba, Lighttpd, Apache, perl, php, OpenOffice, StarOffice.
I understand the conception of GNU, the structure of OS Linux, I know the functions of operating system kernel, process functioning.

Hardware upgrades.
Any devices, experience in web-creation, installing and maintenance of FTP servers, DC++ habs, installing of routers, ADSL, Wi-Fi routers and modems.
Skype. Customization and flashing of smartphones, communicators, Palms, GPS-devices, VOIP-telephony “Asterisk”

Presentation hardware: projectors, plasma and LCD monitors etc
Дополнительные сведения
Knowledge of ITIL methodologies and systems of automatically incident processing.
Complex approach to problem solving.

Re-engineering and automation of business-process.

Team:
Sociability, precise goal definition, cleanliness, exactingness, selection of professional personnel.