|Резюме № 25797598||в открытом доступе||Последнее обновление 20 сентября 2016, 19:01|
Inside sales / Customer service По договоренности
Работа на территории работодателя.
Дата рождения: 1 мая 1990, 27 лет.
03.2014—н.в. 3 года 9 месяцев
Inside Sales / Customer Service
Sappi Fine Paper Europe, г. Москва, полная занятость.
My everyday duties consist of 3 main parts:
1) Order Processing in SAP
Close and accept orders in quantities, specifications, condition and delivery time agreed within the guidelines of sales and price policy and terms of payment.
Check-up and verify a specification with agreed specifications.
Ensure an adequate and right settlement of the orders and order processing.
Follow-up and monitor the status and progress of the order (production, delivery of products and invoicing).
Administration of credit/debit notes.
2) Keeping up good customer relationship
Actively build close working relationships with operational staff in new/existing client organisation as well as external sales, logistics and mill-related personnel.
On the basis of close day to day contact establish background information and pick up on opportunities; get involved in operational problems and convert to opportunities.
Follow-up existing orders.
Work with mill to manage delivery of the product to the customer.
Work with External Sales on all aspects of offer preparation, consistent with the Sappi sales methodology.
Produce feedback on customer history to facilitate customer visit of external sales staff.
3) Performing account management
Monitor customer related stocks and take appropriate action to keep stocks within the agreed limits.
Manage order flow in accordance to the credit limit.
07.2012—н.в. 5 лет 5 месяцев
European Medical Center, г. Москва, полная занятость.
Assisting to migration check-up department. Working with medical documents and providing support for foreigners, who need to get work permission in Russia. Maintaining Medical Data System 'Medialog', carrying out administrative functions, communicating with foreign patients, sequential translation from/into English between a patient and a doctor, who speak different languages.
Registering and maintaining incoming/outgoing correspondence. Organizing, updating and maintaining medical archives and documents storage. Communicating with Russian and foreign insurance companies, payer companies, assistant companies on phone and e-mail.
Co-operation with clients from all over the world.
Also worked as a private teacher for non-English-speaking medical staff at the hospital.
Московский педагогический государственный университет
Факультет: Foreign languages
Дневная/Очная форма обучения
Специальность: Teacher of English
Навыки и умения
Английский (свободно владею).
Good management skills;
Fine teamwork and communication skills;
Good manners and business etiquette;
Eager for self-development and personal growth;
Creative way of thinking (when required)
Very communicative, able to find personal approach to quite different people.