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Резюме 36235933
20 ноября 2016

Assistant, event coordinator

50 000 руб.
полный рабочий день
на территории работодателя
38 лет (19 октября 1978), женский, высшее образование, замужем, есть дети
Москва
Не готова к командировкам, гражданство: Россия
Работала
Общий рабочий стаж — 15 лет и 1 месяц

март 2013 — н.в.
3 года и 11 месяцев

English language for kids and adults

(Частичная занятость)

private tutoring, г. Москва.

сентябрь 2006 — июль 2012
5 лет и 11 месяцев

2006-2012 lived and worked in Washington DC, USA) Russian language for foreigners, English language

(Частичная занятость)

private tutoring.

сентябрь 2001 — июль 2005
3 года и 11 месяцев

Producer

(Полная занятость)

German Television RTL, г. Москва.

Organizing and directing filming process, contacting people, searching for topics, interviewing heroes, translating the material

декабрь 1999 — январь 2000
2 месяца

Russian travel agency representative in Indonesia, Island Bali

(Полная занятость)

Spectrum .

Winter season 1999 Indonesia, Bali, tour leader, the person in charge for charter planes with Russian tourists, representative of the Russian travel agency “Spectrum” in Bali
- pre-holiday research into local facilities
inspecting hotel safety and cleanliness
- transfer from/to the airport
- help with the hotel check-in/check-out
- sightseeing advice offers
- organization of excursions and entertainment
- liaison with accommodation owners, agents, coach companies etc
- problem solving as well as conflict resolving with clients
- complaints and problems referral to senior management

июнь 1999 — сентябрь 1999
4 месяца

Guest relation manager, Turkey, Marmaris, 5*Hotel “Marmaris palace”

(Полная занятость)

- Response to guests needs and anticipate their unstated ones
- Prompt reaction to guests’ requirements and inquires
- Resolution guests’ complaints
- Coordination of all arrivals and departures of special guests (VIPs, SAs etc)
- Coordination of the communication between guests and staff and follow up to ensure complete service recovery
- Promotion of all amenities, conveniences and programs offered

декабрь 1998 — январь 1999
2 месяца

Russian travel agency representative in Indonesia, Island Bali

(Полная занятость)

Spectrum .

Winter season 1998 Indonesia, Bali, tour leader, the person in charge for charter planes with Russian tourists, representative of the Russian travel agency “Spectrum” in Bali
- pre-holiday research into local facilities
inspecting hotel safety and cleanliness
- transfer from/to the airport
- help with the hotel check-in/check-out
- sightseeing advice offers
- organization of excursions and entertainment
- liaison with accommodation owners, agents, coach companies etc
- problem solving as well as conflict resolving with clients
- complaints and problems referral to senior management

июнь 1998 — сентябрь 1998
4 месяца

Summer season 1998 Turkey, Marmaris, tour leader, representative of the Russian travel agency abroad

(Полная занятость)

Russian travel agency “Spectrum”.

- pre-holiday research into local facilities
inspecting hotel safety and cleanliness
- transfer from/to the airport
- help with the hotel check-in/check-out
- sightseeing advice offers
- organization of excursions and entertainment
- liaison with accommodation owners, agents, coach companies etc
- problem solving as well as conflict resolving with clients
- complaints and problems referral to senior management

июнь 1997 — сентябрь 1997
4 месяца

Guest relation manager, Turkey, Marmaris, 3*Hotel “Sentimental”

(Полная занятость)

Russian travel agency “Spectrum”, г. Москва.

- Response to guests needs and anticipate their unstated ones
- Prompt reaction to guests’ requirements and inquires
- Resolution guests’ complaints
- Coordination of all arrivals and departures of special guests (VIPs, SAs etc)
- Coordination of the communication between guests and staff and follow up to ensure complete service recovery
- Promotion of all amenities, conveniences and programs offered

Училась

по 2000

Московский педагогический государственный университет Уровень образования: Высшее. Факультет: Faculty of slavic and west-european philology of Moscow State Pedagogical University. Специальность: Teacher of Russian Language for foreigners, English teacher. Форма обучения: Дневная/Очная.
Знает и умеет
Английский язык свободно владею, немецкий язык разговорный
Водительские права категории B
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Подробнее
№ 36235933 обновлено 20 ноября 2016, 11:51
Assistant, event coordinator
50 000 Р, не готова к командировкам, работа на территории работодателя, полный рабочий день
Женщина, 38 лет (19 октября 1978)
Замужем, есть дети, гражданство Россия
Москва
Опыт работы 15 лет и 1 месяц
English language for kids and adults
3 года 11 месяцев
март 2013  — н.в.
private tutoring, Москва, частичная занятость
2006-2012 lived and worked in Washington DC, USA) Russian language for foreigners, English language
5 лет 11 месяцев
сентябрь 2006  — июль 2012
private tutoring, частичная занятость
Producer
3 года 11 месяцев
сентябрь 2001  — июль 2005
German Television RTL, Москва, полная занятость
Organizing and directing filming process, contacting people, searching for topics, interviewing heroes, translating the material
Russian travel agency representative in Indonesia, Island Bali
2 месяца
декабрь 1999  — январь 2000
Spectrum , полная занятость
Winter season 1999 Indonesia, Bali, tour leader, the person in charge for charter planes with Russian tourists, representative of the Russian travel agency “Spectrum” in Bali
- pre-holiday research into local facilities
inspecting hotel safety and cleanliness
- transfer from/to the airport
- help with the hotel check-in/check-out
- sightseeing advice offers
- organization of excursions and entertainment
- liaison with accommodation owners, agents, coach companies etc
- problem solving as well as conflict resolving with clients
- complaints and problems referral to senior management
Guest relation manager, Turkey, Marmaris, 5*Hotel “Marmaris palace”
4 месяца
июнь   — сентябрь 1999
полная занятость
- Response to guests needs and anticipate their unstated ones
- Prompt reaction to guests’ requirements and inquires
- Resolution guests’ complaints
- Coordination of all arrivals and departures of special guests (VIPs, SAs etc)
- Coordination of the communication between guests and staff and follow up to ensure complete service recovery
- Promotion of all amenities, conveniences and programs offered
Russian travel agency representative in Indonesia, Island Bali
2 месяца
декабрь 1998  — январь 1999
Spectrum , полная занятость
Winter season 1998 Indonesia, Bali, tour leader, the person in charge for charter planes with Russian tourists, representative of the Russian travel agency “Spectrum” in Bali
- pre-holiday research into local facilities
inspecting hotel safety and cleanliness
- transfer from/to the airport
- help with the hotel check-in/check-out
- sightseeing advice offers
- organization of excursions and entertainment
- liaison with accommodation owners, agents, coach companies etc
- problem solving as well as conflict resolving with clients
- complaints and problems referral to senior management
Summer season 1998 Turkey, Marmaris, tour leader, representative of the Russian travel agency abroad
4 месяца
июнь   — сентябрь 1998
Russian travel agency “Spectrum”, полная занятость
- pre-holiday research into local facilities
inspecting hotel safety and cleanliness
- transfer from/to the airport
- help with the hotel check-in/check-out
- sightseeing advice offers
- organization of excursions and entertainment
- liaison with accommodation owners, agents, coach companies etc
- problem solving as well as conflict resolving with clients
- complaints and problems referral to senior management
Guest relation manager, Turkey, Marmaris, 3*Hotel “Sentimental”
4 месяца
июнь   — сентябрь 1997
Russian travel agency “Spectrum”, Москва, полная занятость
- Response to guests needs and anticipate their unstated ones
- Prompt reaction to guests’ requirements and inquires
- Resolution guests’ complaints
- Coordination of all arrivals and departures of special guests (VIPs, SAs etc)
- Coordination of the communication between guests and staff and follow up to ensure complete service recovery
- Promotion of all amenities, conveniences and programs offered
Высшее образование
2000
Московский педагогический государственный университет
Faculty of slavic and west-european philology of Moscow State Pedagogical University
Дневная/Очная форма обучения
Teacher of Russian Language for foreigners, English teacher
Навыки и умения
Иностранные языки
Английский (свободно владею), немецкий (разговорный).
Водительское удостоверение
Категория B