Пригласить
Отклонить
Рассмотреть позже
Отправить письмо
Ещё
 
Мне нравится
Резюме 29781818
9 января

Account Manager

По договоренности
не имеет значения
не имеет значения
38 лет (2 декабря 1978), женский, высшее образование
Москва, готова к переезду в Калугу
Работала
Общий рабочий стаж — 12 лет и 11 месяцев

март 2015 — н.в.
1 год и 11 месяцев

Head of department of finished goods and support of customers

(Полная занятость)

DIAMECH 2000, Department support of customers, г. Москва.

- support of key clients of the company
- drawing up offers and specifications
- drawing up contracts for delivery of the new equipment and providing maintenance, coordination of their signing with customers
- control of period of validity of contracts
- control of payment and delivery of production
- insurance of production, interaction with insurance and transport companies
- paperwork according to tender department
- preparation of documents (accounts, consignment notes, OS-3)
- preparation of calculations of the performed works and delivery of production

июль 2007 — ноябрь 2014
7 лет и 5 месяцев

Expert in analytics of financial affairs

NCR Corporation, Department of maintenance, г. Москва.

- maintenance the conversations with customers (Sberbank, Unicreditbank, Alfa bank, Uralsib bank,
VTB bank, Rayffanzenbank, Auchan and others) about providing service of the equipment;
- participation in development contracts on equipment maintenance with customers of the Company
- collecting information about customers, its analysis, development of the plan of measures on work
with customers, according to conditions of contracts;
- creating the documents (the accounts, consignment notes, invoices, OS-3, acceptance reports
of the performed works, acts of tekhnichsky examination), preparation the credit of notes in the local
program, conducting document flow, the reporting about the done work.
- planning and the activity organization with customers, creation of interaction with divisions
of the Company participating in process for settlement of debt
- drawing up and mailing of letters to clients about available debt, about change of requisites,
conditions of contracts
- correspondence with partners of the Company, with clients, with foreign colleagues on questions
of drawing of accounts and receivable
- drawing up calculations of the performed works
- preparation of reports on billing, on receivables and its repayment
- monitoring of receivables,
- input of receipts from clients in a local database

сентябрь 2001 — март 2005
3 года и 7 месяцев

Customer relations specialist

Beeline, Department of the Expert customer assistance, г. Москва.

- reception of incoming calls
- Advising clients on provision of cellular services, methods of payment and repayment of debts, on operation and client hardware settings
- redirecting of requests in accordance with enquiry
- conflict resolution

Ключевые навыки
Microsoft Office Word, Excel, Power Point, internet, Lotus Note, Outlook, ERP-system
English Languages Working knowledge – skills of business correspondence and preparation of data reporting, discuss.
Училась

по 2001

Kaluga State Pedagogical University n.a.K.E.Tsiolkovsky 1996-2001 Уровень образования: Высшее (бакалавр). Факультет: Biology-chymistry. Специальность: Teacher of biology, chymistry. Форма обучения: Дневная/Очная.
Курсы и тренинги

2015

Specialist in sales. Studio Modern, г. Moscow

2013

Training «Effective technology of negotiations». Goulsman M., г. Moscow

2013

Training «Marketing in action». Levitas.A, г. Moscow

2011

Course of English for Communication Intermediate General Level. Tom House, г. Moscow

2001

Specialty course of business rhetoric, culture and psychology of communication. Kaluga State Pedagogical University n.a.K.E.Tsiolkovsky, г. Kaluga

Знает и умеет
Английский язык разговорный
Водительские права категории B
Пригласить
Отклонить
Рассмотреть позже
Отправить письмо
 

Резюме размещено в отраслях:

{% dialog.title %} {% dialog.price %} 
Вакансия появится на первых страницах поиска сразу после оплаты.
Бесплатные обновления сохранятся в полном объеме, сроки размещения вакансии не изменятся.
Сразу после оплаты вам будут доступны: имя, электронная почта, телефон и другие контакты
Пожалуйста, обратите внимание: возврат денег за обновление вакансии невозможен.
Возврат денег за покупку невозможен
Внимание: возврат денег за апгрейд до турбовакансии невозможен.
Апгрейд до турбовакансии осуществляется согласно
правилам размещения вакансии.
Хочешь машину
как у соседа?
Узнай, где он работает
с помощью SuperJob!
Подробнее
№ 29781818 обновлено 9 января, 11:08
Account Manager
По договоренности
Женщина, 38 лет (2 декабря 1978)
Москва, готова к переезду в Калугу
Опыт работы 12 лет и 11 месяцев
Head of department of finished goods and support of customers
1 год 11 месяцев
март 2015  — н.в.
DIAMECH 2000, Department support of customers, Москва, полная занятость
- support of key clients of the company
- drawing up offers and specifications
- drawing up contracts for delivery of the new equipment and providing maintenance, coordination of their signing with customers
- control of period of validity of contracts
- control of payment and delivery of production
- insurance of production, interaction with insurance and transport companies
- paperwork according to tender department
- preparation of documents (accounts, consignment notes, OS-3)
- preparation of calculations of the performed works and delivery of production
Expert in analytics of financial affairs
7 лет 5 месяцев
июль 2007  — ноябрь 2014
NCR Corporation, Department of maintenance, Москва
- maintenance the conversations with customers (Sberbank, Unicreditbank, Alfa bank, Uralsib bank,
VTB bank, Rayffanzenbank, Auchan and others) about providing service of the equipment;
- participation in development contracts on equipment maintenance with customers of the Company
- collecting information about customers, its analysis, development of the plan of measures on work
with customers, according to conditions of contracts;
- creating the documents (the accounts, consignment notes, invoices, OS-3, acceptance reports
of the performed works, acts of tekhnichsky examination), preparation the credit of notes in the local
program, conducting document flow, the reporting about the done work.
- planning and the activity organization with customers, creation of interaction with divisions
of the Company participating in process for settlement of debt
- drawing up and mailing of letters to clients about available debt, about change of requisites,
conditions of contracts
- correspondence with partners of the Company, with clients, with foreign colleagues on questions
of drawing of accounts and receivable
- drawing up calculations of the performed works
- preparation of reports on billing, on receivables and its repayment
- monitoring of receivables,
- input of receipts from clients in a local database
Customer relations specialist
3 года 7 месяцев
сентябрь 2001  — март 2005
Beeline, Department of the Expert customer assistance, Москва
- reception of incoming calls
- Advising clients on provision of cellular services, methods of payment and repayment of debts, on operation and client hardware settings
- redirecting of requests in accordance with enquiry
- conflict resolution
Высшее образование
2001
Kaluga State Pedagogical University n.a.K.E.Tsiolkovsky 1996-2001
Бакалавр
Biology-chymistry
Дневная/Очная форма обучения
Teacher of biology, chymistry
Курсы
2015
Studio Modern
Specialist in sales
Moscow
2013
Goulsman M.
Training «Effective technology of negotiations»
Moscow
2013
Levitas.A
Training «Marketing in action»
Moscow
2011
Tom House
Course of English for Communication Intermediate General Level
Moscow
2001
Kaluga State Pedagogical University n.a.K.E.Tsiolkovsky
Specialty course of business rhetoric, culture and psychology of communication
Kaluga
Навыки и умения
Иностранные языки
Английский (разговорный).
Водительское удостоверение
Категория B
Профессиональные навыки
Microsoft Office Word, Excel, Power Point, internet, Lotus Note, Outlook, ERP-system
English Languages Working knowledge – skills of business correspondence and preparation of data reporting, discuss.